HGV now offers DAY ONE BENEFITS!

The hourly pay range for this role is $18-$20

Do you want to work for a company that encourages your best and moves you forward? Hilton Grand Vacations has a place for you. At HGV, we will help you reach your goals and build your future. Our Team Members are the driving force behind our efforts, it is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

We are now looking for a Front Desk Supervisor to join our team at The Historic Crags Lodge. In this position, you will supervise the front office day to day operations and you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Why do Team Members like working for us?

• Positive team environment
• Supportive Management
• Daily Pay* - get your earned pay any time before payday
• Discounted hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Generous Paid Time Off Program and Paid Sick Time
• Recognition Programs and Rewards
• Tuition reimbursement
• Numerous learning and career advancement opportunities
• And more!
  

Main Responsibilities:

• Assist guests and owners with check-in and out as well as giving support and assisting the Front Desk staff with any questions or guest situations.
• Train new team members.
• Provide support to the team.
• Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Manager/Supervisors for handling.
• Collaborates with all resort departments to meet guest expectations.
• Other duties as assigned by management.
  

What are we looking for?

• High school diploma/GED.
• Prior Front Desk Experience
• 1-2 years supervisory experience
• Skilled in solving practical problems

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.