Job description

Title: Office Scheduler

Job Description:

We are seeking a highly organized and customer-service oriented front office shift manager with experience in the healthcare field to join our team. The front office shift manager will be responsible for managing shifts and schedules for patients and caregivers, training caregivers, and interacting with patients and other staff members in a professional and friendly manner.

Responsibilities:

• Schedule shifts for caregivers using electronic health records systems
• Confirm shifts with patients and caregivers via phone or email
• Train and schedule caregivers for shifts
• Answer phone calls and respond to patient and caregiver inquiries
• Resolve scheduling conflicts and prioritize shifts as needed
• Forward calls to necessary office staff
• Assist with other front office tasks as needed

Requirements:

• High school diploma or equivalent
• Experience working in a front office or customer service role, preferably in a healthcare setting
• Experience in the healthcare field
• Strong communication and interpersonal skills
• Proficiency with computers and electronic health records systems
• Ability to multitask and prioritize tasks effectively

We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement. If you are passionate about providing excellent customer service, training caregivers, and helping to manage the shift schedules of a busy healthcare practice, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Contract

Pay: $18.00 - $20.00 per hour

Benefits:

• Health insurance
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• On call

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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