Job description

We are looking for a Full Time Front Desk/ Night Auditor Agent for Park Royal Orlando. This individual must be available to work 4-5 overnight shifts a week, from Sunday- Thursday. This shift is graveyard shift, 11PM- 7AM.

Responsibilities include

• Greet all guests and make them feel welcome.
• Book reservations for guests and owner, process check-in/check-out of guests, process any guest credits and/or charges, etc.
• Contacting guests and welcoming them upon their arrival and exit.
• Act as an advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay. Work closely with maintenance and housekeeping.
• Upon request, provide guests with information regarding local activities.
• Perform clerical duties such as answering phones, email correspondence, typing, filing, and computer data input processing as necessary.
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

This individual must be available to work all holidays and weekends.

Park Royal Orlando is an equal opportunity employer and participates in E-verify.

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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