Benefits of Working as a Five Guys General Manager:

• Caring teams - offering emotional, spiritual, and financial support for employees and their families
• Chaplains for employees and their families
• Free meal on every shift
• Management life skills training programs
• Medical, Dental and Vision benefits available for full time employees and their families
• 401k company match program
• Paid time off for full-time employees

The Restaurant General Manager leads the operation of the restaurant. The Restaurant General Manager has the overall responsibility for directing the daily operations of the restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, hiring, termination and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Visit www.lifesfood.net to learn more about the Life's Food franchise of Five Guys.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Controls day-to-day operations by scheduling, ordering and developing restaurant team members.
• Controls profit & loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
• Recruits, interviews, hires team members, conducts performance appraisals, takes disciplinary action, motivates, and trains.
• Has authority to hire and terminate (or participate in those decisions) with approval/partnership from Human Resources.
• Ensures that the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies are being adhered to.
• Ensures that the restaurant is in compliance with the preventative maintenance program with regard to facility, equipment, and grounds maintenance.
• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
• Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards.
• Ensures food quality and 100% customer satisfaction.
• Ensures complete and timely execution of corporate & local marketing programs.

QUALIFICATIONS GUIDELINES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

A high School diploma or equivalent is required.

2 – 4 years of supervisory experience in food service is required.

Proven track record of leadership and managerial skills while providing exceptional customer service is required.

LANGUAGE ABILITY:

This position requires excellent written, verbal and group communication skills. This position also requires the ability to read, analyze, create and interpret general business memos and documents.

MATH ABILITY:

This position requires excellent business math skills.

REASONING ABILITY:

This position requires strong problem-solving and decision-making skills, and the ability to be flexible and adapt in any situation.

COMPUTER SKILLS:

Good computer skills required. Must be proficient with the use of the internet and be able to utilize computerized business tools such as email, learning management systems, and memo software. Must be proficient in Word, Excel, PowerPoint, and other appropriate software.

SUPERVISORY RESPONSIBILITIES:

This position requires supervisory responsibilities of crew members, shift leaders, and shift managers.

PHYSICAL DEMANDS:

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp, and manipulate objects is required. Finger dexterity may be required for cash register use. There will be constant exposure to hot equipment and oil throughout the workday.

SPECIAL REQUIREMENTS/CERTIFICATION:

None

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy, and company management.

Benefits:

Competitive Base Wage + Generous Bonuses!

Medical, Dental, and Vision Benefits, Paid Time Off & 401k Matching

Opportunities for Advancement to Upper Management

Caring Teams & Chaplains for Life & Emotional Support Outside of Work are also available

This restaurant has been part of a family-run franchise group named A 2022 and 2023 Great Place to Work and the 2018 and 2012 Five Guys Franchisee of the Year. We operate 22 Five Guys restaurants in the Tennessee Tri-Cities, North Carolina, and the Coastal South Carolina regions.

Pay: $62000 - $68000 / year

Supplemental pay:

• Tips
• Bonus pay

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Referral program
• Employee discount
• Paid training
• 401(k) matching

Job types: Full-time

Schedule:

• Monday to Friday
• Weekend availability
• Holidays
• Day shift
• Night shift
• Overtime

Education: No education required

Work location: On-site