Graduate Admissions Counselor
Job description
This position reports to the Vice Provost of Graduate Studies.
This position is telework eligible within the state of Utah. In-person work is preferred, but a hybrid schedule may be considered for the successful candidate.
- Accurately and efficiently process graduate student applications in the application management system (CRM Recruit).
- Collaborate with academic departments on admission requirements, application evaluation procedures, communications with students, training of admissions staff, etc.
- Develop training for academic department staff on application processing and evaluation procedures for both domestic and international students.
- Collaborate with the Office of Global Engagement on the processing of non-immigrant student visas for admitted international students.
- Process and verify test scores (GRE, GMAT, TOEFL, etc.).
- Oversee and track the application process.
- Accurately interpret official transcripts and other documentation.
- Calculate grade point averages (GPAs) for international students and for domestic students, if necessary.
- Maintain communication with SGS staff regarding the admission process.
- Assist in tracking admission and enrollment trends.
- Work extensively in CRM Recruit to create and maintain accurate records.
- Assist students with the application portal.
- Collaborate with departments and other SGS staff on the proper documentation of new students.
- Coordinate end-of-semester cleanup for academic departments.
- Other duties as assigned.
Six years of office-related experience; OR an Associate’s degree plus four years of experience; OR a Bachelor’s degree plus two years of experience.
Working knowledge of SGS and USU policies and procedures.- Experience with Banner, ServiceNow, Box, Canvas, CRM Recruit, and Argos.
- Customer service experience.
- Experience as a trainer.
Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and PowerPoint.- Strong organizational skills and ability to multi-task.
- Project management skills and ability to meet deadlines.
- Experience in data analysis and assessment.
- Excellent verbal, written and interpersonal communication skills.
- Ability to understand and interpret policy fairly and consistently.
- Ability to understand and define workflows for multi-step processes.
- Ability to work collaboratively in a busy office environment and to be a team player.
- Ability to maintain confidential information.
- Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”.
- Cover Letter to be typed/pasted during application process.
**Document size may not exceed 10 MB.**
USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.
A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.
USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.
USU Land Acknowledgment
Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
updated 11/2022
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