Job description

Graphic Designer / Center Associate

Full Time

Graphic Designer / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families.

The ideal candidate has customer service and print production/graphic design experience with Adobe Creative Suite and
Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.

RESPONSIBILITIES

• Understands and fulfills the needs of walk-in customers and telephone/email inquiries
• Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
• Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
• Takes ownership of customers’ returning, packing, shipping, and/or print problems and offers viable solutions
• Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
• Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Prioritizes and optimizes the work load to streamline the production flow
• Frequently multi-tasks while maintaining extreme attention to detail and high quality control
• Maintains a clean, organized, and safe working environment
• May open and/or close the store and perform end-of-day accounting, etc. Must be able to work some Saturdays.
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Customer service experience preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Knowledge and application of printing concepts
• Good communication and people skills
• Strong analytical and math skills
• Highly organized and detail oriented
• Able to work and complete tasks independently in a quick turn environment
• Prompt, reliable, and responsible
• Able to lift 40-50+ pounds

WHAT DO WE OFFER YOU?

• Competitive Wage, Paid Time Off
• Training
• Flexible Schedule

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

1311 S. Main St.

Rice Lake, Wisconsin 54868

715.736.6000 Tel.

store5599@theupsstore.com

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Graphic design (Preferred)
• Adobe Illustrator (Preferred)
• Adobe Creative Suite (Preferred)

Work Location: In person

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