Job description

General Functions: To support the mission-based and community impact goals of the Howell Nature Center in coordination with the Manager of Community Engagement & the Guest Experience Coordinator. The Guest Experience Assistant monitors the Nature Center entry gate, coverage in the Welcome Center as needed, and assistance on various administrative duties.

Essential Duties and Responsibilities: Gate Keeper Responsibilities

· Morale & Welfare-

• Helps foster an atmosphere for developing strong employee morale and well-being among the HNC Culture.

· Gate Keeping-

• Greets visitors and answers any wayfinding questions they may have.
• Collect admission fee cash from daily visitors and supply with admission wrist-band.
• Direct daily visitors paying admission via credit card to the Welcome Center for payment and wrist-band distribution.
• Monitor the entrance gate and ensure that only authorized personnel and visitors enter the premises.
• Responsible for the opening & closing of the Nature Scape

· Welcome Center Coverage-

• Helps maintain a clean and welcoming atmosphere in the Welcome Center.
• Provide general information about the Nature Center, it’s programs, site-offerings, and special events.
• Assist with registration and ticket sales for special events & programs.
• Handle cash and credit card transactions in the Welcome Center for daily admission, donations, membership, programs, special events, or retail items.
• Assist on membership on-boarding and renewals.

Administrative Organization-

• Perform administrative duties for Guest Experience Coordinator and Manager of Community Engagement as needed

Job Specifications and Physical Requirements:

The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Weekend Availability Required; Friday-Sunday Work Week

· Minimum Age:

o Must be 18 years of age

· Education/Certifications:

o High School Diploma or equivalent

· Language Skills:

o Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

· Technical/Mathematical Skills:

o Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.

· Physical Requirements:

o The physical demands described here are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

o While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

· Working Conditions:

o The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

o While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually moderate.

Job Type: Part-time

Pay: From $12.00 per hour

Schedule:

• Weekend availability
• Weekends only

Ability to commute/relocate:

• Howell, MI 48843: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide your personal email address so we can contact you to schedule an interview.

Work Location: In person

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