Job description

The Angelo David Salon is currently interviewing for a Front Desk Manager.

(PLEASE DO NOT APPLY IF YOU DO NOT HAVE SALON OR SPA EXPERIENC)

(MUST HAVE SALON/SPA EXPERIENCE)

Willing to expand into consultations/sales this will be a great opportunity for future growth

Must be energetic, motivated, and committed individual to provide high end customer service to our clients and assist the general manager and owner.

Provide an excellent first and last impression, create and maintain client relationships. Candidate must be able to handle pressure & multi-tasking, in a fast-paced work environment, while meeting the needs of staff and clients.

Must possess a professional demeanor, strong work ethic; someone who is punctual, dependable & pro active.

Strong communication skills and confidence to handle challenging situations

Experience with Salon Software, Excel, and Word is a plus.

(MUST HAVE SALON/SPA EXPERIENCE)

Responsibilities include, but not limited to:

• Providing high end customer service to our clients
• Manage- greeting/ check-in and check-out process
• Booking appointments
• Field all incoming calls politely and professionally while engaging clients
• Manage all appointment bookings for salon via phone and email
• Confirm all appointments
• Manage POS System
• Closing all retail sales and monitoring strategic sampling and up-selling
• Handling all financial transactions with clients
• Maintain the appearance of the reception area, waiting area, and display units
• Communicating with PR company to accommodate VIP guests
• Correlating with the Marketing company and Brand Manager throughout the day
• Assisting management with emails and client inquiries
• Assisting management with additional tasks as needed
• Regularly facilitate and organize training and staff meetings
• Eventually full-time management position

***MUST BE AVAILABLE ON SATURDAYS

***MUST BE AVAILABLE MORE THAN 40HRS A WEEK

***MUST HAVE SALON/SPA EXPERIENCE

***WILL NOT ACCEPT APPLICATIONS WITH NO SALON/SPA EXPERIENCE

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• Spa or Salon Receptionist: 5 years (Required)

Work Location: One location

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