Help Desk Technician

Full Time
Miami, FL 33155
Posted
Job description

Envigo Networks is located in Miami FL. Please visit envigonetworks.com to learn more about what we do.

We are seeking an IT Support Administrator to join our team!

Envigo, Is looking for Microsoft 365 Administrator to join our team. We are professionals who enjoy all aspects of IT. We build computers, servers, network racks, set up AV equipment, and keep clients in the know. We love and do all things tech. We help our clients leverage technology and provide meaningful results. We welcome candidates who think outside the box and have creative solutions to everyday IT problems. Envigo Employees are energetic, helpful, and matriculate.

Must have the ability to work independently as well as collaboratively. Ability to work in a team environment and have the flexibility to work extended hours when needed.

Responsibilities:

  • Hardware problems on desktop computers
  • Routine desktop/laptop and fundamental network problems
  • Windows Desktops/Laptops
  • Install and configure desktop operation systems
  • Provide essential support for Mac laptops and desktops
  • Administer essential network devices and hardware print servers
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions
  • Active Directory / Group Policy
  • * Office 365 (inc. Teams, SharePoint, OneDrive)
  • * VMware / Hyper-V
  • * Cloud - Azure, some AWS is a bonus.
  • * Storage, Backup, and DR experience.

Qualifications:

  • Certification is highly desirable - Net+ Sec+ Microsoft AZ-104
  • Preferred work experience: IT Helpdesk 2 years / Managed Service Provider
  • Working knowledge of systems hardware, printers, scanners, and other peripheral devices
  • Exchange / Office 365 Support and understand Active Directory
  • Strong critical and analytical problem-solving skills
  • Excellent verbal and written communication
  • Exceptional attention to detail and highly organized
  • Comfortable multi-tasking
  • Previous experience in IT, customer service, or other related fields
  • Positive and professional demeanor

Envigo Perks:

Competitive pay

Quarterly Bonuses

PTO

Career Development and Coaching

Fun work environment! (Never a dull day)

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance

Experience level:

  • Under 1 year

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Miami, FL 33155: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • We use Microsoft Azure AD on a daily basis. What's your experience with this product, tell me what you like or dislike about it?

Work Location: In person

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