Job description

We are seeking an EXPERIENCED salon receptionist to join our small team! We are a high end hair and beauty salon in the Park View neighborhood of DC. Our stylists are booked and busy and we get a high volume of booking requests by phone and email. Strong written and oral communication skills and organizational skills are a must.

Our ideal candidate has a general interest in wellness and beauty, a willingness to assist and learn, a positive and professional attitude, and the following characteristics:

• Timeliness
• Reliability
• Strong written and oral communication skills
• Strong organizational skills and an ability to multitask
• Dedication to providing a top notch customer experience
• Ability to work well within a team
• Ability to problem solve
• Tidy appearance and good personal hygiene

Requirements:

• Must be available Saturdays
• At least one year front desk experience in a salon, spa, or wellness setting

Position Details & Benefits

• Full-time position (Tuesday through Saturday)
• Eligible for 401k after 6 months of employment
• Employee Discount

Position Duties:

• Greet clients upon arrival, escort to stylists as needed, offer a beverage to clients
• Check-in & check-out clients
• Schedule clients
• Respond to client emails and calls
• Be the point of contact for all client communication
• Be familiar with services offered, able to answer basic questions and provide basic consultation
• Be familiar with products, able to answer basic questions and check out purchases
• Assist with other salon duties as needed

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Washington, DC 20010: Reliably commute or planning to relocate before starting work (Required)

Experience:

• salon/spa/wellness receptionist: 2 years (Required)

Work Location: In person

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