Job description
About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
TITLE: Hospitality Account Executive
LOCATION: Atlanta, GA or virtual
NCR Corporation
We are NCR, a global tech company—and we run the everyday transactions that make your life easier. We’re the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With our software, hardware and portfolio of services, we make more than 300 million transactions possible every day.
Not only are we the leader in the markets and technology segments we serve…
We serve the most exciting and dynamic customers in the world, and…we put them at the center of everything we do. Our mission in life is to enable our customers to exceed their goals.
By continually learning about—and pioneering—how the world interacts and transacts, we’re helping companies not only reach their goals, but also change the way all of us shop, eat, travel, bank and connect. Together, we are shaping the future.
POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:
- Position is responsible for account management within NCR’s Hospitality division.
- Position required to sell solutions and services, to secure new opportunities within the existing portfolio of client accounts, maximizing revenue and profitability, and increasing NCR's market share. The individual will execute the sales process by moving new opportunities successfully through the funnel
- Ensuring high customer satisfaction
- Accountable for maintaining and strengthening relationships with a variety of relevant senior-level customer stakeholders.
- Accountable for their delivery of client commitments in line with set expectations
- Coordinates with other parts of the NCR organization to be able to meet client commitments
- Implements structured and consistent communication framework to ensure the relevant stakeholders have up-to-date visibility into the account status and opportunities to identify and implement corrective actions early in the process
- Creating and executing a comprehensive account plan for the already implemented products as well as introduction of new products and solutions to the customers’ NCR product portfolio
- Partners with other business units to expand cross-sell opportunities
- Serves as a senior point of escalation for any NCR-related issues directly impacting the clients
- Position requires ability to build customer relationships through consultative selling and promoting customer confidence in NCR; Must be focused on striking the right balance between building and maintaining high level of customer satisfaction with existing products and services and identifying ways to expand the business portfolio within the named accounts
- This role is accountable for maintaining an accurate pipeline and submitting and achieving an accurate order and revenue forecast.
BASIC QUALIFICATIONS:
- Bachelor’s Degree
- 5+ years of related experience (experience in the Hospitality industry a plus)
- Client-facing experience.
- Ability to work in an organized; action-driven fashion
- Strong team leadership experience and collaboration of virtual and matrixed teams
- Strong communication, creative thinking and presentation skills
- Ability to develop business relationships with client stakeholders as well as NCR-internal teams
PREFERRED QUALIFICATIONS:
- Experience in selling hardware, software, and services a plus.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
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