Job description
The Hot Behind You Hospitality Management Group is the parent company of six thriving concepts in the heart of the Silicon Valley. Our company creates environments that foster personal growth & experience through hospitality.
The Hot Behind You Hospitality Management Group is passionate about our community & the people in it. Concepts created by owners Angelique & Jim Stump have all of the design elements that they love. They love color, life, and love. Food, wine, booze, art, theater, dance, and music are their passions. They bring their enthusiasm for professional but unpretentious service to the south bay. Their goal is to create a regular out of everyone.
A host working for The Hot Behind You Hospitality Management Group is responsible for greeting and seating guests in a friendly, charming manner and bidding farewell to departing guests. Communication between the host, management and floor staff is critical. The host is also responsible for managing the flow of guests in the dining room to maximize seating and ensure guest satisfaction and dining pleasure. Our guests’ experience of genuine hospitality begins with you. You personify what this industry does by making people feel appreciated. Greeting people with a smile, a warm “Welcome to
,” anticipating their needs and bidding them a fond farewell will make people feel appreciated. First and last impressions are lasting ones, and it is your job to make everyone feel comfortable and welcomed. You are very important to us and your job is very important to our restaurant.
Responsibilities:
Qualifications:
Benefits/Perks 30% - 50% discounts on all food Full health benefits for employees who work 30 hours a week on average
Complete our short application today!
The Hot Behind You Hospitality Management Group is passionate about our community & the people in it. Concepts created by owners Angelique & Jim Stump have all of the design elements that they love. They love color, life, and love. Food, wine, booze, art, theater, dance, and music are their passions. They bring their enthusiasm for professional but unpretentious service to the south bay. Their goal is to create a regular out of everyone.
A host working for The Hot Behind You Hospitality Management Group is responsible for greeting and seating guests in a friendly, charming manner and bidding farewell to departing guests. Communication between the host, management and floor staff is critical. The host is also responsible for managing the flow of guests in the dining room to maximize seating and ensure guest satisfaction and dining pleasure. Our guests’ experience of genuine hospitality begins with you. You personify what this industry does by making people feel appreciated. Greeting people with a smile, a warm “Welcome to
,” anticipating their needs and bidding them a fond farewell will make people feel appreciated. First and last impressions are lasting ones, and it is your job to make everyone feel comfortable and welcomed. You are very important to us and your job is very important to our restaurant.
Responsibilities:
- You are responsible for maximizing the seating of the dining room.
- Proper grooming and appearance standards, as stated in the training manual are expected at all times
- Dress code: professional yet casual attire.
- Treat all colleagues with care and respect
- Maintain a clean and presentable entrance
- Always be nice, warm, friendly, caring, and helpful
- Address every guest when they arrive and depart (First and last impressions)
- Handle all phone calls that come into the restaurant
- Maintain stock of clean, presentable menus
- Plan seating for every table in the restaurant
- Manage all reservations, small and large parties as well as celebrations, special requests and VIP Guests
- Re-set tables upon guest departure
- Keep managers and chefs informed of cover count, tables to be seated, guests who have been waiting for a table and any changes to expected reservations
- Maintain clean and stocked restrooms—checking every hour, on the hour
- Restock all supplies at the beginning of each shift
- Take to-go orders. Ensuring contact information is accurate and proper payment is received following the Cash Handling Requirements outlined in the employee handbook
Qualifications:
- At least 18 years old or older
- Able to stand for long periods of time
- Strong sense of urgency and proficient at multitasking
- 1+ years of Restaurant experience preferred; not required
- Ability to fluently read, write and speak English
Benefits/Perks 30% - 50% discounts on all food Full health benefits for employees who work 30 hours a week on average
Complete our short application today!
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