We are in search of a passionate and highly motivated Assistant General Manager for our Hampton by Hilton Medina hotel!

You will assist the General Manager with a professional and positive attitude with the day-to-day operations: administration, breakfast, front desk, housekeeping, laundry, maintenance, night audit, revenue management, and sales.

This role also assists the GM with the primary responsibilities of operating the hotel.

PRIMARY RESPONSIBILITIES

• Create an efficient, professional, and upbeat culture
• Establish personal and team goals and execute plans to achieve them
• Hire optimistic team members and provide constructive criticism
• Complete annual reviews promoting advancement for future leaders
• Thoroughly know and implement brand standards, and brand QA Inspection expectations
• Adhere to management company policies and procedures, and demonstrate strong moral principles
• Ability to complete routine accounting procedures for the corporate office accurately and on time
• Report incidents verbally and written to regional management and the corporate office
• Inspect guestrooms and public areas inside and outside of the property for safety, cleanliness, and appeal
• Engage with guests to solicit their feedback to address immediate concerns and prevent issues from repeating
• Improve profit and minimize loss by analyzing financial statements frequently
• Know competitor hotels' strengths and weaknesses, and establish relationships with them

REQUIREMENTS

• Minimum 2 years of proven successful (hotel) management experience
• Exceptional customer service, and problem-solving skills, while focusing on problem avoidance
• Professional and kindhearted communication skills; email/written and verbal
• Powerful leadership competence, contributing to overall team member retention
• Ability to take ownership of problems that arise and overcome them with minimal direction
• Knowledge of basic accounting skills and computer programs
• Push, pull, lift and or carry objects up to 40+ pounds, walk upstairs, long distances, and or stand for long periods at a time
• Pass an FBI and BCI background check, and random drug screening

EOE