Job Requirements

Position Summary: Hourly: Tuesday -Thursday 8-4pm

The Sales Coordinator primary role is to perform general office duties to support Sales & team e. g. filing, sending emails, typing, faxing, copying and Maintaining Customer and company profiles.

Should assist in selling rooms, services and facilities as directed by the team. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical .

Sales Coordinator Duties and Responsibilities:

• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client / bookers questions about property facilities/services (e. g., hours of operation, rates and , , , entertainment, restaurants etc.)
• Serve as the point of contact for clients and with them by phone and email to respond to questions and requests.
• Responsible for internally with the sales & marketing team.
• Generating reports, preparing proposals, collections details , coordinating with clients.
• Prepare sales-related documents throughout the sales process (e. g., proposals, contracts, banquet event orders)
• Gather materials and assemble information packages (e. g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.)
• Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
• Assist in filing important documents and communicating relevant information.
• Interaction with client in regards to leads and needs
• Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
• Perform hotel site with potential clients.
• Monitor, screen, respond to and distribute incoming communications.
• File and retrieve documents and reference materials.
• Conduct research and collect data for prospecting
• Utilizes efficient sales strategy for the maximization of hotel revenue.
• Ensures all documents produced by the Sales Department (i. e. 's, contracts, , proposals) are completed accurately and filed.
• Ensure the adequacy of sales-related equipment or material are available at all times.
• Graphic Content creation

• Social media knowledge, proficient is a plus

• Other duties as assigned by Director or sales or the management.

Prerequisites:

• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Working knowledge of standard office administrative practices and procedures.
• Excellent customer service skills.
• Able to effectively communicate in English, in both written and oral forms.
• Be friendly, customer centric, smile and able to work in a team environment.

Education: Flexible

Diploma or degree in business management, Good skills; proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Access) and Knowledge of sales and marketing modules like Delphi, Opera S&M;, Protel S&M; etc.

Experience: Flexible

Two or more years of experience working in a hotel, clerical or sales. Previous experience working in a similar role.

Work Experience

Previous Hotel Experience

Previous Sales Experience

Proficient in Computer programs such Word, Excel, Powerpoint

Benefits

Hotel Travel Discounts

DisclaimerThis job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.