Job Title: Housekeeper
Department: Maintenance
Reports To: Environmental Service Director
Location: Community
FLSA Status: Non-Exempt
Revised Date: January 2020

One of the keys to Sonata Senior Living’s success as a company is our Team Members. We expect and depend upon each Team Member to perform the tasks assigned to the best of their abilities. We believe that hard work, a commitment to excellence and a desire to work with seniors are essential to a successful career in senior living.

MISSION STATEMENT
Sonata Senior Living enriches the lives of older adults through innovative programming, services and care that honor individuality and personal choice.

OUR GUIDING PHILOSOPHY
Sonata Senior Living is committed to providing the highest-quality senior living services with sensitivity and compassion to our residents, staff and guests AT ALL TIMES. We actively seek new ways of exceeding the expectations of residents, colleagues, and guests on an ongoing basis by placing customer service and resident choice at the center of everything we do through our Core Values.

Excellence - We are committed to providing excellent service; to everyone, at all times.

Integrity - We will honor the truth; in accordance with the highest principles and ethics.

Respect - We will demonstrate respect to every individual; without exception.

Passion - We are driven by enthusiasm for those that we serve; our residents, guests, and Team Members.

Teamwork - We will develop people and foster teamwork through mutual respect and communication

SUMMARY
The Housekeeper is responsible for the implementation of assigned cleaning tasks. This duty includes specific scheduled tasks, as well as those which respond to immediate needs, in order to maintain the cleanliness and sanitation of the community, as prescribed by established standards. Housekeepers assist residents to ensure their environment is clean and clutter-free for their safety and comfort.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Maintains cleanliness of resident apartments as well as ancillary areas assigned by the department supervisor and/or Executive Director.

• Assists in reminding residents of Activities.

• Alerts other staff of changes in a resident’s condition.

• Follows directions of supervisor which must meet specific standards of cleanliness and sanitation.

• Must be able to work quickly to follow schedule.

• May be asked to assist in moving heavy cleaning equipment, furniture and supplies.

• Willing to help out in any emergency and provide a variety of support services as needed.

• Determines resident’s needs and addresses the needs.

• Refers medical needs to nursing or caregiver staff.

• Cleans each apartment in 30 minutes or less as assigned and set forth on the Housekeeper Schedule each day. Tasks may include but not limited to: empty all wastebaskets, dust all surfaces, clean bathroom, changes linen and make bed. Vacuums/mops flooring and arranges furniture. For those with laundry service, wash linen, mop kitchen and bathroom floor with disinfectant ensuring all urine and food spills are cleaned up.

• Keeps laundry room neat and clean, including behind machines; one housekeeper is assigned to clean and dust laundry room daily (rotate). Empties lint traps, and reports any mechanical problems to supervisor.

• Cleans all community common areas, laundry rooms, and courtyard/porch seating areas. Wipes off fingerprints from doors and door frames.

• Performs other duties as assigned.

COMPANY WIDE RESPONSIBILITIES

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prior to presence in the community, applicant must have completed a Post Hire Health Questionnaire upon offer of employment. A TB test result must be received with 7 days of employment. Previous TB test results cannot be older than 6 months; chest x-ray results 2 years. A Criminal Record Clearance is required prior to team member’s starting date.

EDUCATION and/or EXPERIENCE
High School Diploma is preferred, but not required. Must be experienced and familiar with housekeeping and laundry procedures.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

CERTIFICATES, LICENSES, REGISTRATIONS
Must carry and maintain current first aide certificate.

PHYSICAL DEMANDS

Position requires the ability to stand, reach, bend/stoop/crouch, push/pull/lift/carry up to 50lbs, twisting/ turning and repetitive motion

PHYSICAL ABILITIES

Must have good vision, hearing and speech

WORK ENVIRONMENT

Primarily works in the Community.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhausted list of responsibilities, duties, and skills required of personnel so classified.