Job description

**End of summer bonus **

UNDER NEW MANAGEMENT!! The Housekeeping Manager is in charge of the entire Housekeeping and Laundry department at the hotel. The main function of this is to ensure that the cleaning standards set by are met and guests' expectations are exceeded. Duties will include scheduling/hiring housekeepers and laundry attendant, check and ensure that all guestrooms, public areas, public restrooms and back of the house areas are clean and well maintained. Ensure rooms are inspected/clean and available to guests in a timely and efficient manner. Also responsible for inventory of supplies and informing management when inventory on housekeeping supplies is running low. Ultimately, you are responsible for ensuring that all the rooms are clean and all work is done before the end of your day.

Job Description:

Job Summary The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence. Responsibilities QUALIFICATIONS: * At least 2 to 3 years of progressive experience in a hotel or a related field required.
* High School diploma or equivalent required.
* College course work in related field helpful.
* Previous supervisory responsibility preferred. RESPONSIBILITIES: * Approach all encounters with guests and associates in a friendly service oriented manner.
* Maintain regular attendance in compliance with Company and Franchise standards as required by scheduling which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
* Comply at all times with Company and Franchise standards and regulations to encourage safe and efficient hotel operations.
* Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
* Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.
* Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
* Maintain key control system.
* Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
* Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.
* Handle items for 'Lost and Found' according to the standards.
* Be familiar with all Companies policies and House Rules.
* Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
* Ensure the overall appearance cleanliness and orderliness of staff.
* Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
* Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
* Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.
* Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
* Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
* Oversee proper and constructive training of Room Attendants.
* Motivate coach and counsel staff as necessary.
* Collect all keys and assignment sheets daily at the end of the shift.
* Attend meetings as required by Management.
* Ensure completion of regular maintenance and cleaning projects on a biannual basis.
* Monitor all V.I.P.'s special guests and requests.
* Perform any other duties as requested by Management.
* ETC.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Morning shift

Experience:

• Housekeeping management: 2 years (Required)

Work Location: One location

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