Job description
- Comprehensive medical, dental, and vision benefits.
- Wellness plans for mind and body.
- Continuous Learning Environment.
- Dedication to Professional Development.
- Generous paid time off (up to 5 weeks with holidays, PTO, and sick).
- Performs audits of critical data elements and ensures data integrity, analyzes work process design and leverage return on technological capabilities despite incomplete or ambiguous information.
- Provides analytical and functional support to multiple HR projects and initiatives.
- Analyze data integrity and uses data to recommend and develop best practices despite incomplete or ambiguous information.
- Assists with the creation of standard and complex processes and tools as required using HR and other internal systems, creates and maintains dashboards and other business intelligence tools.
- Assess needs of employees and managers for education, information, and communication, and develops strategies to provide information.
- Act as subject matter expert and perform troubleshooting for end users for all HR systems.
- Works with other RHD teams and vendors on testing, configuration, quality control, and system compliance.
- Identifies and evaluates problems and possible causes to determine root causes and impacts. Research issues thoroughly and uses sound judgement to recommend system and process improvements, innovative solutions, policy changes and/or variations, which must be approved by leadership.
- Supports day to day maintenance and troubleshooting; and liaising with all internal & external stakeholders as required.
- Works with system vendors to resolve issues and gain better understanding of products to ensure alignment and continued system-wide improvement of the HR systems; support the design, development and implementation of system solutions to meet organizational and business needs.
- Works with project leads and stakeholders to define project schedules, user documentation and communication materials on HR technology system implementation and rollout.
- Contributes to the design, development and facilitation of HR technology training.
- Work with a team to help identify and resolve deployment risks, potential impacts, and appropriate workarounds.
- Assist with sourcing and selection process for third-party software.
- Partners with L&D/OD in change management activities including training and developing technical process documentation.
- Serves as a backup to HR Systems & Projects Manager.
- Government/external reporting support (DOL/EEOC/OFCCP, etc) - pulling and managing employee data from HR and other RHD systems.
- Support RHD’s Strategic Objectives and initiatives.
- Stay abreast of new external trends and innovations in the field of information systems/technology.
- May be required to be on-call or work after normal operating hours.
- Perform other tasks, duties, and responsibilities as assigned.
- Minimum 5 years working as a Project Lead/Project Manager and working with Human Resources, Benefits and Payroll.
- Minimum of 5 years’ working with Information Technology Systems and supporting integrated applications.
- Bachelor’s degree required.
- Vendor management experience working with third parties for existing and potential new solutions.
- Proficient in Microsoft Office Suite - expertise in Excel (Pivot Tables, VLOOKUPs).
- Ability to work under pressure and manage changing/competing priorities in a fast-paced environment.
- Understanding of and demonstrated experience with project management and HR processes improvement.
About Resources For Human Development, Inc.:
RHD is a national, comprehensive human services organization. Our mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible while building better lives for themselves, their families, and their communities. RHD currently supports programs in: Connecticut, Delaware, Florida, Iowa, Louisiana, Massachusetts, Missouri, Nebraska, New Jersey, North Carolina, Pennsylvania, South Dakota & Tennessee!
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