Little Flower Children and Family Services of New York is a not-for-profit charity serving children, families, and individuals with developmental disabilities across New York City and Long Island. Our staff of over 600 people provide caring and professional services to nearly 2,000 people every year. Since 1930, Little Flower has been committed to improving the lives and well-being of those we serve by providing foster boarding home care, residential treatment care and where appropriate, adoption. Our work focuses on strengthening the family so that they can provide a safe nurturing environment for raising children and to overcome a myriad of obstacles that threaten a child’s safety.

Summary Job Description

Under general direction, this position performs significantly complex, professional, strategic, and analytical duties within the Human Resources Department reporting to the Chief Operating Officer. The Human Resources Director is responsible for developing and executing human resource strategies and analyzing Human Resources processes. The Human Resources Director works with a wide latitude of independence in conducting the daily operations of the Human Resources office. Supervision is exercised over the Human Resources department. Work involves reviewing, analyzing, and decision-making on a vast amount of varied employment-related issues. Recommendations are sought on changes to agency staffing, payroll and wages, fringe benefits, and personnel policies. Assist in negotiating the collective bargaining agreement and labor relations issues on a day-to-day basis. Little Flower is affiliated with St. John’s Residence for Boys. The HR Director will be responsible for ensuring HR practices and procedures are consistent throughout the affiliated structure.

Principle Responsibilities

• Responsible for review of all processes and documents within the HR department to ensure compliance with all Federal, State, and local employment and labor laws.
• Supervise the day-to-day operations of the Human Resources Department including the Lead HR recruiter, Benefits Manager, and Agency Trainer.
• Lead the Talent Acquisition Team, partnering with executive management and department heads

• Create and implement the staffing strategies for all programs.
• Analyze and make suggestions on the recruiting process and procedures including job descriptions, sourcing, interviewing, hiring and onboarding.
• Work closely and supervise the lead recruiter to ensure hiring goals are met.
• Work closely with agency trainer to ensure the professional development goals are met.

• Manages the internal process of the life cycle of new hires and personnel transactions such as promotion, transfer, reinstatement, resignation.
• In conjunction with the Chief Operating Officer, create succession planning for HR personnel.
• Supervise the process of internal employee changes such as promotions, transfers, reinstatements, resignations, removal, and the maintenance of associated records.
• Provide guidance to supervisors and employees on problems and complaints, investigate the facts, and recommend action.
• Conduct grievance hearings and render decisions. Attend and testify at arbitration if the situation warrants.
• Assist in negotiating the collective bargaining agreement.
• Review group health insurance options annually; meet with insurance broker and insurance company representatives regarding renewal costs; make recommendations to higher-level executives. Prepare notification to staff and supervise the open enrollment process.
• Approve job descriptions and organization charts.
• In conjunction with Counsel, conduct employee relation investigations and gather documents, evidence and coordinate information.
• Attend and testify at government agency evidentiary hearings when necessary.
• Oversee the worker’s compensation, disability, FMLA, and leave of absence programs are carried out in accordance with federal, state and city statutes and Little Flower policies.
• Lead strategic planning activities that culminate with the agency’s mission and multi-year goals and objectives.

Required Knowledge, Skills, and Abilities

• Deep knowledge on current practices and regulations and ability to learn and implement new Federal and State laws
• Working knowledge of Human Resources Disciplines including compensation practices, organizational diagnosis, employee and union relations, diversity, and performance management.
• Extensive knowledge of Federal and State labor laws.
• Knowledge of the standard principles, practices, and methods of personnel administration.
• Knowledge of the principles, practices, methods, and techniques used in recruiting, screening, interviewing, and the placement of staff.
• Ability to analyze facts and to exercise sound judgment in arriving at conclusions.
• Ability to manage and train HR team in a manner conducive to full performance and high morale.
• Ability to establish and maintain effective working relationships with all levels of employees and administrators.

Desirable Qualifications

• Graduation from an accredited college or university with a Master’s Degree preferred in Business Administration, Public Administration, Human Resources Administration or a related field.
• A minimum of 7 years’ experience in administering a Human Resources program, of which two years have been in a supervisory capacity.
• Preference to candidates who hold professional HR certifications

Minimum Requirements:

• A Bachelor’s Degree is required; preferably with a concentration in Human Resources.
• A minimum of 5 years of proven Human Resources work experience.
• Desired skill sets typically include organizational skills, human resource functional knowledge and statistical skills, workforce planning and recruiting skills.
• Excellent ability to communicate in English both verbal and written.
• Full scope knowledge of HR and Employment Benefits procedures.
• Computer literacy and working knowledge of MS. Office Software Package.
• Proven understanding of City, State, and Federal Law is essential to ensure legal compliance and efficiently administer job interviews and communicate employment processes.

Travel Requirements:

• This position can be located in either our Brooklyn or Wading River office and will require periodic travel to local offices and programs in our affiliated agency St. Johns Residence for Boys located in Far Rockaway.
• A valid driver’s license and a reliable vehicle are needed.

Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status