Job description

JOB SUMMARY - PLEASE READ CAREFULLY

DO NOT APPLY FOR THIS JOB... UNLESS YOU

• Can respond quickly to our communication
• HAVE READ THIS IN DETAIL
• Review the Compensation package in full
• Follow directions
• Commit to long term employment
• Want to work for a great team
• Are serious about work that helps people
• Respond quickly

JOB SUMMARY

• Do you have a caring and compassionate heart and voice?
• Do you want to contribute to making a difference in someone's life?
• Are you looking for a dynamic team where there is potential for growth?

If you said yes to these questions, please continue reading: we are looking for Intake Coordinators in the Long Beach, CA area.

REQUIREMENTS:

• You must have a minimum of 1 year of scheduling experience.
• A Bachelor's is preferred - not required
• Bilingual is helpful, but not required
• This is a part-time or full-time W2 position working on-site in the Long Beach/Signal Hill area during normal business hours of M-F, TBD from the hours of 7:30 am-4:00 pm - depending on your shift and no evenings or weekends.
• We are looking for dedicated team members to add to My Solution Services, Inc. We are an established fast-growing Online Business Management specializing in serving Mental Health clinicians. We service our clients by managing their phones and scheduling for their potential clients. (There is no cold calling involved.)
• Willing to commit to a minimum of 1 year (We are looking for long term employees)

What YOU get:

• By helping those in need and those who service them, work that is fulfilling and makes a difference in the lives of people on a daily basis
• A company that cares about you as a person. We want to see you grow, and will treat you with honesty and integrity.
• Potential growth depending on performance
• Training on communication with potential mental health clients

What WE need:

A minimum of a 1-year commitment. (However, we'd like to have you on a long-term basis)

• Detail Oriented - extremely important
• Strong organizational skills
• Strong customer service
• Strong follow through
• Strong Communication skills
• Phone experience of 1 year - scheduling
• Self starter
• Motivated to do your best
• Patience with others
• Computer literacy (intermediate to advanced skills)
• Accurate keyboarding skills
• Excellent attention to detail
• High Commitment level

POSITION RESPONSIBILITIES

• Answering and returning calls (no cold calls)
• Managing new email inquiries
• Scheduling new client intake appointments
• Various light administration tasks

BENEFITS

• Full-time (or Part-Time (onsite)
• From $17.00 per hour to start
• 20-40 hours per week Monday -Friday, hours to be determined:
• Potential growth
• Currently not offering medical benefits

HOW TO APPLY

• Send in your resume in a Word doc
• Please provide your personal email address
• Send a 1-2 video on why you would want to do this work
• VIEW our website and know who we serve
• We highly encourage fast response time and strong follow through

COVID-19 considerations:

• Service areas are sanitized throughout the day.
• Every room and station have sanitizers.
• he office is cleaned on a regular basis. Temperature check upon entry. If sick or have a fever, not allowed in the office.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Do you require Medical Benefits? If Yes, this position is not a good fit for you as currently, we DO NOT offer Benefits.

Education:

• High school or equivalent (Required)

Experience:

• PHONE SCHEDULING: 1 year (Required)

Language:

• Spanish? If so, what is your fluency? (Preferred)

Work Location: In person

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