We’re here for YOU. Rooted in the Community:

Bay Photo Lab was established in Santa Cruz County and is nestled in the beautiful coastal redwoods of Scotts Valley. In our 45+ year history, we’ve been on the cutting edge of innovative photographic printing and photo finishing services. We take pride in our continued ability to navigate and adapt to a vastly changing industry. Bay Photo has long been committed to providing YOU, our community, and our customers world-wide, with the highest quality printing, superior service, innovative technology, diverse and creative product options, and expedient turnaround and delivery; to maintain our promise, perfect every time.

Do work that matters. Employment at Bay Photo Lab:

At Bay Photo, we preserve people's memories by making photo products that will be cherished for generations. We welcome you to join our dynamic, diverse team of photographers, makers, artists, and craftspeople from all walks of life. We value teamwork and a positive outlook, and offer a rewarding, innovative, creative and state of the art work environment.

At Bay Photo, our reputation for quality and efficiency starts with the organization and care of our high volume of production materials, supplies, equipment, and people. We are seeking an Invoicing Technician to support our team.

Summary of Position

The Invoicing Technician is responsible for invoicing orders prior to shipping.

Essential Responsibilities

• Review orders in detail and invoice them, charging the customer’s credit card or their Net 30 account.
• Use a variety of software programs to correct any order information as necessary, including product codes and values, promo codes, shipping methods, and other details.
• Batch invoice groups of invoices that do not require individual attention.
• Work in the USPS line invoicing orders and labeling shipments.
• Follow all safety procedures including wearing personal protective equipment

Other Duties

• Assist in Multiples by combining orders going to the same address.
• Assist in Invoicing Holds by calling customers to resolve issues with their orders.
• Assist in Shrink Wrap by preparing orders for boxing.
• Assist in Shipping by boxing, labeling, assembly line and building boxes.
• Respond to changes in workflow, work volume, and production as needed, including working in other departments
• Maintain a clean and organized work area that is ready for the next shift

Requirements

Skills

• Flawless attention to detail
• Strong team player with a positive and professional attitude
• Excellent comprehension, communication and customer service skills
• Ability to retain, recall, apply a large number of processes, procedures, information
• Ability to work independently with a sense of urgency and remain focused
• Strong prioritization and multitasking skills
• Ability to meet deadlines and perform miraculously under pressure
• Ability to comprehend a large number of details, decipher complex order instructions and make decisions
• Good judgment

• $17.00 - $18.00 per hour