IT Business Systems Analyst

Full Time
Austin, TX 78701
Posted
Job description
Position Information

Posting Title
IT Business Systems Analyst

Job Requisition Number
COA088730

Position Number
108599

Job Type
Full-Time

Division Name
AWU-Infrastructure Management

Minimum Qualifications
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.
  • Experience may substitute for education for up to (4) years.


Licenses or Certifications:
  • None.


Notes to Applicants



Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

Position Overview:
The purpose of this position is to lead process improvements related to records management, from mapping, data collection, storage to dissemination. The ideal candidate should be curiously minded to approach challenges in a creative manner to identify possible solutions, provide professional recommendation, and execute tasks. We are looking for candidates who are passionate about evidence-based decision-making and human-centered design, who are effective communicators and collaborators, and who are committed to the in-depth work required to drive lasting change within a large organization. The top candidates will need to be comfortable with ambiguity and have the ability to provide leadership on complex projects and open-ended scopes.



When completing a City of Austin employment application:
  • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered.
  • A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered.
  • A cover letter is optional. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position.

If you are selected as a top candidate:
  • Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
  • If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free.
Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lots, garages or in any personal vehicle located on the premises.

Pay Range
$31.65 – $39.56

Hours
8:00 AM – 5:00 PM with some flexibility (Hybrid)

Job Close Date
04/27/2023

Type of Posting
External

Department
Austin Water Utility

Regular/Temporary
Regular

Grant Funded or Pooled Position
Not Applicable

Category
Professional

Location
Waller Creek Center, 625 E. 10th St., Austin, 78701

Preferred Qualifications
  • Experience with GIS analysis, data development, maintenance, and quality control process within an enterprise setting
  • Professional GIS data development and workflow automation using python, SQL programming language, or other automation software such as Feature Manipulation Engine (FME)
  • Experience in MS Power Platform development, including Power BI and Power Automate
  • Experience with pipeline construction and/or land development, including reading and interpreting construction documents
  • Experience facilitating and functioning as liaison between business and technical units
  • Ability to travel to more than one work location

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  • Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals
  • Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions
  • Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors
  • Assist with converting requirements into developing a statement of work for use in requests for proposals
  • Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems
  • Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems
  • Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions
  • Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts
  • Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization
  • Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support


Responsibilities – Supervision and/or Leadership Exercised:
  • None.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures
  • Knowledge of legacy, and web-based systems interfaces
  • Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts
  • Knowledge of cost-benefit analysis and total cost of ownership modeling
  • Skill in performing requirements development, process modeling, reporting and project management tools
  • Skill in developing process models and data flow diagrams using industry-standard modeling techniques
  • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
  • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
  • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
  • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
  • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
  • Ability to define, analyze, and find solutions for difficult or complex problems
  • Ability to view the big picture
  • Ability to quickly become familiar with emerging technologies
  • Ability to identify trends as well as isolated events


Criminal Background Investigation
This position does not require a Criminal Background Investigation

EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within
the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

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