Knowledge Leader (REMOTE)

Full Time
Chandler, AZ 85286
Posted
Job description

Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.

At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.

Position Overview

The Knowledge Leader is responsible for creating, curating, facilitating, and/or delivering knowledge to internal staff. The Knowledge Leader is also responsible for analyzing the effectiveness and experience satisfaction of delivered training sessions and/or training materials. The Knowledge Leaders will work together as a team to accomplish all assigned projects and training requests and will work closely with the Knowledge Manager and department leaders to ensure that knowledge is shared when, where, how, and why it should be throughout the division.

The starting pay for our Knowledge Leader is $0 per year. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity!

Essential Job Function
  • Work with the Knowledge Manager and department leaders to assess and identify training needs for internal staff
  • Aid in the creation and revision of training materials
  • Deliver training presentations in person and/or virtually
  • Facilitate training presentations delivered by others in person and/or virtually
  • Conduct and or aid in the delivery of new hire orientations, initial role specific trainings, and post training “rookie camp”
  • Work with the recruiting team and new employee supervisors to ensure a smooth and consistent new hire experience both pre and post orientation/training
  • Conduct follow-up meetings to obtain feedback on onboarding, orientation and training experiences
  • Keep leadership and employees informed about past due required training
  • Utilize our Learning Management System and work closely with our corporate partners in Learning and Development to create, maintain, and assign eLearning modules when appropriate
  • Assess competencies post training and communicate to leadership teams
  • Work closely with our vendors to schedule and facilitate In-service training opportunities
  • Participate in department meetings to engage in process changes and develop training according to needs
  • Create and update standardized training material for the organization and assist with the maintenance of a knowledgebase resource
  • Support the Aveanna mission and culture by demonstrating our core values; compassion, team integrity, accountability, trust, innovation compliance and fun.
  • Adhere to the Aveanna Compliance Program, including following all regulatory, Aveanna and accrediting agency policy requirements.
  • Maintain the skills and qualifications necessary to provide or support quality care, including attendance at company-wide educational programs.
  • Responsible for submitting accurate time and attendance records and following proper procedures for reporting and making corrections to attendance records.
  • Responsible for harmonious interactions with coworkers and customers, including patients, medical office staff, vendors and the general public.
  • Upon employment, all employees are required to fully comply with Company’s policies and procedures.

Requirements
  • Minimum Education: Bachelor’s Degree in Business, Human Resources, Instructional Design or related field.
  • Preferred Education: Bachelor’s Degree in Learning & Development, Communications or related field
  • Minimum Experience: 2 years in corporate training or onboarding
  • Preferred Experience: 3-5 years’ corporate Learning and Development

Other Skills/Abilities
  • Proficient in Microsoft suite of products including Outlook, Word and Excel.
  • Strong critical thinking and problem solving skills.
  • Must possess a strong sense of urgency and attention to detail.
  • Excellent written and verbal communication skills.
  • Proven ability to work independently at times and within a team.
  • Ability to adapt to change.
  • Demonstrated ability to prioritize multiple tasks to meet deadlines.
  • Demonstrated ability to interact in a collaborative manner with other departments and teams.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Vaccination Requirements
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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