About this role:

Wells Fargo is seeking a Lending Operations Associate Manager to be part of our Home Equity Referrals and SCRA review Team in Foreclosure Operations within Consumer Lending

Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Manage and ensure all eligible Home Equity loans are referred to foreclosure
• Manage/ ensure all eligible MSP loans have been through the Interested Party Search and all SCRA checks have been performed
• Supervise the daily activities of a Loan Production or Loan Servicing team to ensure timely completion, quality, and compliance in Lending Operations functional area
• Provide quality customer service to internal and external customers
• Identify opportunities for process improvement and risk control development in loan production or loan servicing activities
• Make day to day supervisory or tactical decisions related to Lending Operations functional area
• Resolve issues related to loan processing, documentation, pre-closing tasks, loan servicing activities, or underwriting under the direction of management
• Ensure compliance with Wells Fargo investor, legal, regulatory, or business policies
• Collaborate and consult with bank departments, vendors, merchants, clients, or investors
• Manage allocation of people and financial resources for Lending Operations
• Mentor and guide talent development of direct reports and assist in hiring talent
• Develops and implements operational, servicing, or documentation procedures, methods and work systems.

Required Qualifications:

• 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Desired Qualifications:

• Intermediate Microsoft Office skills
• Strong analytical skills including the ability to analyze financial metrics
• Excellent verbal, written, and interpersonal communication skills
• Ability to interact with all levels of an organization
• 2+ years' experience in Foreclosure and/or Bankruptcy
• General familiarity with Risk and Control Self-Assessment program requirements in the Foreclosure space
• Mortgage Servicing experience
• Default Servicing experience
• Leadership experience including coaching, training, and mentoring
• Reporting experience including the ability to gather, organize and interpret data
• Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to develop partnerships and collaborate with other business and functional areas
• Ability to work and influence successfully within a matrix environment and build effective business partnerships
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to achieve high production and quality standards
• Results oriented with outstanding ability to motivate teams and mobilize the resources to accomplish objectives
• Technical skills: MSP, ECAR, ICMP, SDA, Reporting and Applications Portal for Servicing (RAP)

Job Expectations:

• This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
• This position offers a Hybrid work schedule

Position is Not eligible for Visa Sponsorship

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.