Title:Manager of Disaster Case Managers

Reports to: Region 1 Director

Location:Catholic Charities, Diocese of Venice Inc

North Port FL office

Catholic Charities, Diocese of Venice Inc. is a vital component of the regional Catholic Church and a premier provider of charitable services in ten counties of southwest Florida. Each year, Catholic Charities delivers over a quarter million services. Our mission is to serve all individuals in need, helping with food and necessities, with specialized programs that cater to the elderly, individuals with special needs, single mothers of newborns, victims of human trafficking, the homeless, and at-risk youth. As a state-designated First Responder, Catholic Charities, Diocese of Venice plays a crucial role in the aftermath of Hurricane Ian.

Overview

The Disaster Case Manager Lead will be responsible for overseeing a team of ten Disaster Case Managers across several counties, including Sarasota, DeSoto, and Collier. The position will also manage a Data Analyst, a Financial Analyst, and an Admin Assistant. The Disaster Case Manager Lead will ensure the smooth execution of case management and explore opportunities for the Catholic Charities, Diocese of Venice to engage in recovery efforts through DCM. The position requires strong communication and leadership skills to liaise with local stakeholders at all levels, including Long-term Recovery Groups in counties throughout the Diocese of Venice, except Lee County.

Responsibilities

• Manage a team of ten Disaster Case Managers across several counties, including Sarasota, DeSoto, and Collier.
• Oversee a Data Manager, Financial Analyst, and Admin Assistant.
• Ensure the smooth execution of case management and explore opportunities for Catholic Charities, Diocese of Venice to engage in recovery efforts through DCM.
• Liaise with local stakeholders at all levels, including Long-term Recovery Groups in counties throughout the Diocese of Venice, except Lee County.
• Develop and implement policies and procedures for effective case management.
• Ensure that Disaster Case Managers comply with established policies and procedures.
• Train and mentor Disaster Case Managers to ensure their effective performance.
• Ensure that all case management files are complete and accurate.
• Monitor the progress of each case and provide regular updates to management.
• Ensure that all services provided are within the scope of Catholic Charities, Diocese of Venice's mission.
• Collaborate with other departments and community partners to provide holistic services to clients.

• Bachelor's degree in social work, human services, or a related field.
• 5 years of experience in case management, preferably in disaster response or recovery.
• 3 years of experience in a supervisory or management role.
• Strong communication, leadership, and interpersonal skills.
• Knowledge of local resources and community-based organizations.
• Knowledge of disaster response and recovery programs.
• Ability to work collaboratively with community partners.
• Strong analytical and problem-solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Proficiency in Microsoft Office and case management software.