Are you an analytical thinker with high attention to detail? Do you enjoy working with data to measure success? Can you work with a team to schedule events and activities? Are you passionate about great customer service?

We’re seeking someone who is comfortable meeting new people, who have excellent communication skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you should thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations?

If this sounds like you, SERVPRO® of Chattanooga | SERVPRO® of Bradley County is looking for a Marketing Support Coordinator (MSC) to manage our database of clients as well as plan marketing events in our Chattanooga office located at 9028 Jetrail Drive, Ooltewah, TN 37363.

Duties and Responsibilities:

• Maintain Franchise’s web and social media sites
• Maintain database for our customers and clients in company software
• Maintain key account target list and provide research and ensure crucial deadlines are met
• Maintain sales and marketing materials and supplies
• Provide sales and marketing administration including referral source follow-up and database management
• Coordinate all public relations programs including sales and marketing events, CE classes, and networking
• Provide newsletters and e-blast coordination
• Provide brand and marketing coordination, including advertisement placement and tracking
• Track referral sources for all inbound projects
• Follow-up with customers to obtain satisfaction surveys and online reviews
  
• Prepare reports detailing sales efforts and results for our team

Position Requirements:

• Two years of experience with sales and marketing support is desired
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Superb customer service, administrative, and verbal and written communication skills
• Working knowledge of current business software technologies is required
• Excellent organizational skills and strong attention to detail
  
• Ability to successfully complete a background check subject to applicable law

What we offer:

• Paid vacation, sick leave, and holiday pay
• Insurance (health, vision, dental, life & supplemental)
• 401K with company match

Hours:

• 40 hours/week, flexible to work overtime when required, typically varying between 8 a.m. and 5 p.m.

**Upon submission of the application you will receive a confirmation email from BambooHR (please check your spam) which contains a required survey to be completed before we can begin your application review.**