Pay, Perks, and Benefits

• $15.74 ~ $38/hr ($15.74/hr for meetings/trainings, and 35% commission on services + tips)
• Paid sick leave
• 401(k) Retirement Plan with Employer Contributions (upon meeting eligibility criteria)
• Free daily meals prepared fresh in our kitchen
• Free kayak and paddleboard rentals
• Discounts on rooms, spa, restaurant and more!

About This Position

Part-Time (15-20 hours per week)

As an integral player in the Alderbrook experience, you will have the opportunity to provide impeccable customer service to guests through excellent communication skills and execution of massage and body services, demonstrate a sincere desire to ensure a pleasant and transformative spa experience for all guests, and possess the ability to describe and sell all spa services and retail products. Massage Therapists at Alderbrook:

• Greet guests at the Spa Relaxation Room.
• Escort guest to their room, and articulately describe their scheduled service(s).
• Provide all services to the highest standard, include notes to file regarding skincare for each guest, including suggested and purchased retail.
• Maintain the cleanliness and organization of the spa and restocks supplies as necessary.
• Participate in continuing education including product knowledge.
• Attend scheduled spa meetings, trainings, and special events.
• Maintain up to date knowledge of Resort services, products and procedures.
• Full position details are available upon request by emailing careers@alderbrookresort.com.

Qualifications

• Current WA Massage Therapist license, required.
• 3-5 years experience in massage and bodywork, required.
• Prior hotel or resort experience, preferred.

Successful Characteristics

• Professional: Report to work when scheduled and with a professional and well-groomed appearance.
• Leadership: Demonstrates ability to work as a team member. Actively participates in shared responsibilities that are essential to an efficient and pleasant work environment. Leads by example, and is at all times a champion for the Spa at Alderbrook. Communicates concerns with the department in an appropriate time/place.
• Effective Planning: Ability to prioritize tasks and duties.
• Personal: Pleasant personality - provides eye contact, hospitable by nature; speaks with poise, voice control and confidence using proper English; service oriented, fast learner, self-reliant, sensitive, tolerant of stress and able to maintain a positive attitude at all times, shows initiative, judgment, desire & ability to work with a diverse staff, commitment to the Resort and fulfillment of the Alderbrook Promise.
• Knowledge of Work: Excellent attention to detail, work standards.
• Interpersonal: Ability to work/communicate effectively verbally with multiple operating departments. Able to speak, read and write English.
• Work habits: Ability to work independently, autonomously and without supervision, while also able to follow written and verbal instructions when necessary. Able to work long hours and overtime if necessary. Team-oriented.

Physical Demands of the Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work Environment: Conditions are those of a typical of a hotel Spa environment. It is a controlled environment, and the position experiences little variation in temperature and a low level of noise in the work environment.
• Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand for extended periods; walk; sit; climb stairs; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, bend and twist, push and pull, or crouch. The employee must occasionally lift and/or move up to 30 pounds, and push up to 80 pounds. Specific vision abilities required by this job include close vision and distance vision. May require sustained visual and mental concentration.

Standard Specifications

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Alderbrook Resort & Spa may amend a job description at any time with or without notice.

Our ability to achieve our mission is enhanced by a diverse team and an inclusive culture. We seek candidates who possess knowledge, skills, and lived experience that contribute to the diversity of our team and share a commitment to equity.

Alderbrook Resort & Spa is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, sex, creed, religion, age, marital or nursing mother status, pregnancy, national origin, citizenship, the presence of any sensory, mental, or physical disability, veteran status, sexual orientation, gender identity, gender expression, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other status or characteristic protected by applicable local, state, or federal law.

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