Job description

Medical Front Desk/Receptionist/Billing *Serious Inquiries Only (FTL/NMB)

Eye Centers of South Florida exists to provide exceptional eye care to our patients. Our patients expect the best from us, and our goal is to always give exceptional customer service for every patient, at every visit. We are looking for a Medical Front Desk / Receptionist / Biller with previous experience. Exceptional customer service skills and a positive attitude is a must! Bilingual in Spanish/ English is a plus!

The ideal candidate must be able to multi-task, is very organized, has excellent communication skills, handles stress, and possesses a desire to help people (great sense of humor is a plus!)

Employment at Eye Centers of South Florida is not simply a job; it is a career. Career development requires continuing education, constant training, and upgrading of skills. Eye Centers of South Florida provides all necessary training for career development. We have 2 offices, Fort Lauderdale and North Miami Beach.

RESPONSIBILITIES / ESSENTIAL JOB FUNCTIONS:

• Everything required ensuring the smooth functioning of a VERY busy front desk.
• Provide excellent customer service to patients in person and on the phone.
• Answer phones, schedule appointments, direct calls to the appropriate area, take messages.
• Computerized appointment scheduling (Avisena/Medusind software)
• Collect demographic and insurance information.
• Verify Insurances. Post charges, collect and post copayments.
• Coding, Modifier Knowledge, Superbill Batching
• Having an ability to multi-task and solve problems
• Having experience and knowledge of payment posting and adjustments
• Having good customer service skills
• Follow up with patients regarding appointments, balances etc.
• Maintains efficient patient flow.
• Pull patient charts, set up charts, re-file charts.
• Other duties as required.

SKILLS / QUALIFICATIONS: * A strong emphasis on customer service.

• An outstanding work ethic, responsible and self-motivated.
• Outstanding ability to communicate at all levels - with patients and physicians.
• Effective handling of sensitive issues.
• Experience with medical scheduling software. EMR knowledge a plus.
• Knowledge of ICD-10 and CPT coding required.
• Understanding of insurance billing helpful
• A minimum of 2 years of front office experience

This is a full-time position. Compensation commensurate with experience. Eye Centers of South Florida is a drug-free, smoke-free environment. We offer competitive benefits.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Miami, FL 33162: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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