MVD Agent

Full Time
Santa Fe, NM 87505
Posted
Job description

Salary

$16.48 - $25.54 Hourly

$34,275 - $53,126 Annually

This position is a Pay Band 50

Posting Details

Funding for this position is between a minimum of $20.02 and maximum of $21.64 an hour.

Why does the job exist?

This position will provide New Mexico carriers who operate intrastate/interstate, traveling throughout the US, and Canada with commercial registration and permits as well as assisting with compliance issues.

How does it get done?

This position will be responsible for the following duties:

  • Processing all International Registration Plan (IRP) transactions including new accounts, renewals and supplements
  • Providing education to carriers in regard to state statute and federal regulations
  • Providing excellent customer service via phone and online

Who are the customers?

This position serves New Mexico Commercial Vehicle carriers who operate intrastate and interstate. This position will also serve other jurisdictions, state agencies and law enforcement.

Ideal Candidate

The Ideal Candidate will have experience in:

  • General office support
  • Clerical office support
  • Customer service
  • Able to deal with irate customers

Minimum Qualification

High school diploma or GED and six (6) months of general office, clerical and/or administrative.

Substitution Table

These combinations of education and experience qualify you for the position:

Education
Experience

1
High School Diploma or Equivalent
AND
# of months or years of experience specified in the minimum qualification

2
Associate's Degree
AND
Zero years of experience

  • Education and years of experience must be related to the purpose of the position.
  • If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment. Must be current with all tax reporting/payment. Employment is subject to post offer pre-employment criminal background check to include fingerprint checks and is conditional pending results.

Working Conditions

State of New Mexico employees may be impacted by the Public Health Order dated December 19, 2022, which requires facilities licensed or certified by the Centers for Medicare and Medicaid Services ("CMS"), including all hospital types, long-term care facilities, nursing homes, hospice facilities and rehabilitation facilities, as well as assisted living facilities and adult day care settings, to adhere to all COVID-related requirements prescribed by CMS, including, but not limited to masking and staff vaccination.

Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting. Some standing, bending and reaching may be required. Must be able to lift 25 lbs. High pressure/stress situations. Some travel may be required.

Supplemental Information

Benefits:

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Agency Contact Information: Melvin Griego, (505) 467-9787Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

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