NERC Operations Center Manager (Remote)

Full Time
Remote
$133,470 - $171,744 a year
Posted
Job description

After 40 years in business, Borrego is a trusted name in the solar industry and well-known for our strong employee culture. We combine the stability and wisdom gained by decades in business with an entrepreneurial spirit. Our employees are driven and animated by the Borrego System of Excellence, an operating framework detailing our mission, vision, strategy, and cultural principles and working systems.

Summary of Position:

Under the general direction of the Director, manages the day-to-day operations and staff responsible for NERC Operations and Planning compliance. Provides leadership and guidance in compliance activities to support compliance with NERC reliability standards, and state and federal laws and regulations. Responsible for managing activities related to compliance, documentation, verification, monitoring and reporting related to the compliance of the assigned area(s) of responsibility.

Safety Duties and Responsibilities:

Safety is a core value in Borrego Energy and the Operations Center Operator must:

  • Read, understand and sign all safety procedures.
  • Attend weekly safety meetings.
  • Complete all required safety training.
  • Ensure every safety incident is reported timely and accurately.
  • Ensure every safety incident is fully investigated, documented and corrective actions are implemented.

Position Responsibilities will include but not be limited to:

  • Responsible for providing regional subject matter experts with clear expectations on regulatory rules and their impact on business processes, procedures, and any technology system modifications.
  • Serve as Borrego’s representative for grid reliability of real-time BA, GO, and GOP operations, and third-party energy resources from the Operations Center
  • Maintain a formal log of real-time activities as defined by the Company
  • Monitor and operate the Company's facilities, balancing authorities and generation projects in compliance with applicable NERC and applicable ISO BA, GO, and GOP reliability standards, and adhering to Critical Infrastructure Protection (CIP) security measures
  • Follow Company protocols regarding the forecasting of energy production and BA control as appropriate to off-take arrangements
  • Schedule energy with counterparties as appropriate, utilizing electronic tagging (e-tagging) requirements
  • Operate generation projects to effectively fulfill commercial scheduling, operating, and transaction obligations
  • Serve as liaison between reliability entities and commercial partners to ensure proper balance and optimization of assets given reliability constraints
  • Support the operations, work clearances, substation activities, and maintenance activities by actively managing plant availability and reliability, coordinating outages and including use of the Supervisory Control and Data Acquisition (SCADA) system and logging
  • Ensure Borrego’s logging and work safety procedures are followed and work site is safe for all employees, customers, subcontractors, and the public
  • Monitor, schedule, and manage Company switching operations and procedures
  • Perform third-party scheduling services for other generation projects
  • Accommodate the Company's environmental protection activities in conjunction with managing Control Performance Standards
  • Support reporting/settlement duties for the Company's generation projects and third party generation operations projects, as requested
  • Successfully complete training related to defined Company-specific job tasks and NERC training as required by NERC PER-005
  • Maintain NERC System Operator Certification (Balancing and Interchange Operator or Reliability Operator) at all times
  • Complete continuing education hours required to maintain NERC System Operator Certification
  • Take appropriate actions as needed during routine and emergency operations to ensure the reliability of the BA areas including those actions necessary to address operating emergencies, to alleviate capacity and energy emergencies, and to support the reliability of the Bulk Electric System
  • Demonstrate integrity, strong initiative, work ethic, as well as a focus on safety and quality of work on a continuous basis.
  • Coordinate with Regional Managers on communications with customers regarding site responses and issues.
  • Monitor all DAS platforms in order to identify any site issues.
  • Identify potential issues in site performance, and escalate to Engineering Services for investigation.
  • Perform quality control on case and service appointment documentation.
  • Receive and respond to communications with customer operation control centers and asset managers in connection with site responses.
  • Provide information and support to dispatched field personnel to ensure successful site response.
  • Perform special assignments and additional duties as requested

Required Skills and Experience:

The following qualifications are required to successfully perform this role:

  • Bachelor's degree in energy/environmental studies, economics, business, finance, electrical engineering, or other relevant degree and/or successful experience as a System Operator or supervisor in a BA, or equivalent combination of education and additional experience
  • Experience as a Power System Operator with a proven ability to excel at the role and responsibilities of a System Operator
  • Experience in the power industry in areas such as power plant generation, grid operations and maintenance, BA operations and control, transmission, and wind forecasting preferred
  • Experience in high voltage grid, control, and switching operations preferred
  • Experience in one or more of the following energy markets preferred:
  • Electric Reliability Council of Texas (ERCOT)
  • California ISO (CAISO)
  • Western Energy Imbalance Market (EIM)
  • Midcontinent Independent System Operator (MISO)
  • WECC interconnection
  • ISO-NE
  • PJM
  • NERC CIP Qualified (test online & background check required)
  • Ability to communicate in English both orally and writing
  • Outstanding communication and interpersonal abilities
  • Excellent knowledge of MS Excel, Word and SalesForce systems
  • Knowledge and understanding of solar plant construction and comprehension of how onsite equipment interacts with the overall plant.
  • Ability to adapt to schedule changes as needed during emergencies and rotating shifts.

Working Conditions:

The Operations Center Operator will be required to work under the following conditions:

  • Required to work in office conditions.
  • Work in a fast changing environment which may require quick decisions with limited processes and procedures.
  • Able to work independently as well as in a team environment

Physical requirements:

This position has the following physical requirements:

  • Ability to stand for long periods of time.
  • Ability to walk distances up to 2 miles in a day.
  • Ability to receive detailed information through oral communication, and to make the discriminations in sound.
  • Required to have visual acuity which includes depth perception.

Compensation, Benefits, and Culture

Borrego uses an internally equitable and externally competitive total cash approach to compensation. Our comprehensive benefits package includes dental, vision, health, life, and disability insurance; 401(k) plan with company match and immediate vesting; continuing education and professional development assistance; access to Borrego’s wellness platform; and self-managed flexible work schedules and time-off policies.

The targeted pay scale for this role is $133,470-$171,744 annual base salary. Actual compensation will be based on an assessment of factors including the successful candidate's experience, skill, and other job-related factors.

Our corporate culture fosters bold moves, a growth mindset, and the ability to take risks — and we value innovative thinkers who will help us reach our ambitious growth goals. We believe that flexibility and work-life balance are important parts of long-term employee happiness and productivity. Our employees are trusted to get their work done and are given the freedom to do so when they are their most efficient, creative, and engaged.

Commitment to Diversity and Inclusion

Borrego values the diverse perspectives, skills, experiences, and contributions of all employees. We want all our employees to feel like they belong and are empowered to be their most authentic selves at work. We’re actively committed to fostering diversity not only within our own organization but also within the renewable energy industry.

We seek a diverse candidate pool in this – and every – search. Borrego provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, Borrego complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. EEO M/F/D/V.

A Note to Third-Party Recruiters

Borrego's People + Culture team coordinates all recruiting and hiring at our company. Borrego does not accept unsolicited resumes from third-party recruiters, staffing firms, or related agencies. Resumes are only accepted from third-party recruiters, staffing firms, or related agencies if a signed agreement is in place AND if external recruiting assistance is authorized by the People + Culture team for a specific position. All unsolicited resumes will be considered the property of Borrego. Borrego is not responsible for any fees related to unsolicited resumes.

Job Type: Full-time

Pay: $133,470.00 - $171,744.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Work Location: Remote

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