JOB SUMMARY

Under the supervision of a designated team leader, the Network Specialist or Network Administrator 1 will provide complex technical support including installation, monitoring, troubleshooting, and problem-solving in support of the University’s wired and wireless network environment.

DUTIES AND RESPONSIBILITIES

• Assists senior technical personnel with the installation, upgrade, and maintenance of the University's wired and wireless network.
• Uses standard diagnostic techniques to analyze, identify, and solve problems.
• Assists with the development of plans and processes that minimize risk to services or systems due to errors.
• Assists with planning and implementation of technical projects, as part of a project team.
• Performs established departmental and manufacturer processes and procedures and best practices to provision network services.
• Participate effectively as a team member on technical projects.
• Performs related work as required.

Additional Job Duties for Network Administrator 1

• Provides domain competency and technical support in network systems delivering wired and wireless and data network services. Confers with technical leadership in research, evaluation, and identification of technology solutions.
• Supports network operations including installation, provisioning, operating, tuning, upgrading, troubleshooting, and decommissioning of devices and related services.
• Develops and implements scripts to assist with automation and efficiencies.
• Consults with senior network staff and end users to resolve problems with network systems and/or services.
• Trains non-technical staff on procedures and technology with the subject matter.
• Uses various software and hardware tools, and installs software and/or hardware.
• Carries out small to moderately-sized technical tasks with minimal assistance and writes summaries of technical project work in the appropriate format.
• Supports senior technical personnel with installation, upgrades, and maintenance.
• Responds to inquiries and collaborates with external departments.
• Uses standard/industry diagnostic techniques to analyze, identify, and resolve problems.

MINIMUM QUALIFICATIONS

• Associate's degree in computer science or related discipline and 2 years of related experience; or a bachelor's degree in a related field; or four years of technical work experience in a computer related field.

Additional Minimum Qualifications for a Network Administrator 1

• Associate's degree in computer science or related discipline and four years of related experience; or a bachelor's degree in a related field and two years of related experience; or six years of technical work experience in a computer related field.

PREFERRED QUALIFICATIONS

• Working experience with wired and wireless networking technologies and protocols.
• Demonstrated knowledge and experience in Cisco wireless networking systems.

Additional Preferred Qualifications a Network Administrator 1

• Working experience with Infoblox DDI.
• Working experience with Cisco Prime Infrastructure.
• Familiarity with Cisco DNA Center
• Ability to work effectively with vendors, staff, and users at all levels.

APPOINTMENT TERMS

This is a full-time, permanent position. The University offers a competitive salary, outstanding benefits including employee and dependent tuition waivers at UConn, and a highly desirable work environment. Classification and salary will be commensurate with successful candidate’s background and experience. For additional information regarding benefits visit: http://hr.uconn.edu/benefits-summaries/. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

For additional information about the University visit: http://www.uconn.edu/ and for detailed position information and the job description visit: http://uitsjobs.uconn.edu.

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.