Reception Responsibilities:

• Provide professional and personable greeting at main reception and contact team members to alert of arrived guests
• Answer Haymarket general phone line and direct calls and provide any assistance required
• Respond to customer service inquiries via the customer service phone number and email address
• Manage visitor requests in visitor system
• Receive and organize inbound mail and post all outgoing mail for pick up
• Receive inbound deliveries and contact recipient, arrange for outbound deliveries and pickup
• Assist with meeting room reservations
• Manage coverage for front desk

Office Responsibilities:

• Overall professional appearance and operation of office, working with day porters and provide any necessary direction to cleaning staff to ensure a clean, organized and safe work environment
• Confirm office ready for the business day each morning - reception and common areas organized (conference rooms, reception, printer areas, cafe and freight areas) for the start of the business day. In collaboration with day porters, check stock pantry areas with supplies, coffee, milk and snacks and ensure restrooms have been appropriately handled by evening cleaning staff.
• First point of contact with building staff. File service tickets and liaise with building management on any service-related requests. These may be proactive requests to ensure ongoing maintenance or may be requests received from staff.
• Work with various departments and suppliers to ensure deliveries, storage and files are appropriately stored and hallways and exits are kept clear and compliant
• Main point of contact with building staff and superintendent
• Maintain inventory of office and food supplies including pantry items, coffee, water, general office supplies and assist in ordering and maintaining budget.
• Manage food orders and deliveries to stock pantries – including coffee, milk, snacks, etc.
• Manage vendors and contracts for office services (i.e. water coolers, coffee machines, copier maintenance, phone system, etc. Code and track all invoices related to office related costs.
• Communicate with employee base with any alerts or updates related to office operations

Skills and Requirements:

• Office management, administrative and/or receptionist experience
• Positive and professional attitude
• Strong customer service focus
• Excellent Organizational skills
• Superior Communication skills
• Attention to detail and problem-solving skills
• Ability to handle wide range of administrative and facility responsibilities
• Knowledge of G-Suite and Microsoft Office a plus

What We Offer:

• A competitive compensation package
• The salary range for this position is $45,000- $48,200. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications.
• Paid annual vacation, holiday and sick time off
• Comprehensive health plans including medical, dental and vision
• Competitive 401(k) investment options and generous company matching program
• Life insurance
• Commuter benefits
• Employee referral awards
• Tuition reimbursement
• Work from anywhere option to ensure work life balance
• Training opportunities through industry-recognized programs
• A creative and passionate workplace and a fun, collaborative team environment
• Three Week “Work from Anywhere” benefit, to ensure work life balance

About Haymarket:

Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for – we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding.

An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws.

Beware of fraudulent activity where individuals are contacting job seekers claiming to represent Haymarket Media. Please note that only emails from @haymarketmedia.com are legitimate.

When applying for roles with Haymarket Media, you will receive an email directly from a member of the Talent Acquisition team or communication through LinkedIn.

You can view our open positions on our website US careers section: www.Haymarket.com

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