Community Action Committee of Pike County

Position Title:

OMJ Employment Specialist

Department:

Workforce & Business Development

Reports To:

BRN and OMJ Coordinator

Program Director:

Workforce & Business Development Director

FTE:

1.0

FLSA Designation:

Non-Exempt

EEOC Category:

Professionals

Pay Level:

D1

Effective Date:

03/23/2021

HR Approval:

Employee Signature:

www.pikecac.org

OUR MISSION…

It is the mission of the Community Action Committee of Pike County to improve the well-being and independence of those we serve.

OUR VISION...

It is the vision of the Community Action Committee of Pike County to be the leading community service provider and employer of choice in the region.

OUR LOCATIONS…

Piketon

Waverly

Jackson

Portsmouth – Broadway

West Portsmouth

Manchester

OUR PROGRAMS & SERVICES…

• Early Childhood & Head Start

• Energy & Weatherization

• Workforce & Business Development

• Senior Programs

• Community Action Transit System (CATS)

• Social Services

• Pike Mobility Management

• Health Insurance Marketplace Assistance

• Women, Infants, & Children (WIC)

• Free Tax Preparation

• Valley View Health Centers

• Primary Care

• General Dentistry

EQUAL OPPORTUNITY COMMITMENT…

Community Action Committee of Pike County is an equal opportunity employer. No personnel decisions concerning any term or condition of employment shall be based upon race, color, religion, sex, sexual orientation, national origin, ancestry, disability, Vietnam-era status, age, military status, place of birth, or genetic information, except where such criteria constitute a bona fide occupational requirement.

About Community Action Committee of Pike County…

Since 1966, the Community Action Committee of Pike County has been providing a broad base of much needed services to residents of Southern Ohio to promote self-sufficiency and to address the major causes of poverty. We are an embodiment of our nation’s spirit of hope – changing people’s lives and improving the communities we serve.

About Workforce & Business Development

The Workforce & Business Development Program (W&B) provides all services under the Workforce Innovation and Opportunity Act (WIOA), as well as provides business development services. In addition to overseeing the WIOA and Special Grant Programs that assist eligible Pike County Adults and Youth facing serious barriers to employment, the W&B also offers free income tax preparation and financial literacy classes. Some of the W&B Services include Career Readiness Workshops, Computer Classes, Occupational Classroom Training, On-The-Job Training (OJT), Apprenticeships, and Work Experience. We are also a partner of OhioMeansJobs (OMJ). The OMJ Career Center offers free resources for job search, career planning, and resume development. Services offered to area small businesses (including start-ups) are the Business Resource Network (BRN), small business classes and one-on-one technical assistance, job postings, on-and off-site interviewing, as well as the Small Business Loan Program (offering small business financing in Jackson, Pike, Ross, Scioto, Adams, Brown, and Lawrence Counties).

Position Impact and Purpose…

The OMJ Employment Specialist holds the responsibility of the ongoing operation of the OhioMeansJobs Career Center. The OMJ Center is dedicated to helping individuals become employed through job searching and the Career Center strives to connect the job seekers to the positions open from local employers.

Key Relationships…

• Workforce & Business Development Director

• BRN & OMJ Assistant

• Community Partners

• Workforce & Business Development Assistant Director

• CAC Senior Staff

• Workforce Development

Area #1 (Adams, Brown, & Scioto Counties)

• Workforce & Business Development Management Team

• HR Business Partner

• Area Businesses

• BRN & OMJ Supervisor

• OMJ Partners

• Job Seekers

• Tax Coordinator

• Tax Coordinator Assistant

• Tax Volunteers

Key Characteristics and Competencies…

• Emotional Intelligence (EQ)

• Excellent Communication

• Microsoft Office Proficient

• Strategic Planning

• Detail-Oriented

• MS Excel proficiency

• Data-Informed Decision Making

• Self-Awareness and time Management

• Customer Service Experience

• Positive Outlook

• Collaboration

• Integrity

• Accountability

• Trustworthy

• Knowledge of Income Tax Law for the low- to moderate- income individual or family.

• Multi-Culturally Diverse

• Obtain Confidentiality

• Tax Preparation Software

• Solutions Focus

• Accepting of Change

• Database Entry

Essential Functions…

Functional Area:

Duties and Program Delivery

Estimated Effort:90%

Responsibilities, Deliverables, Outcomes and Expectations

• Responsible for meeting, greeting, and assisting with the needs of the customers in a courteous and professional manner to provide appropriate serves and/or programs provided by the OhioMeansJobs Center.

• Responsible for explaining the services provided by the OhioMeansJobs Center to the customers and assists with the variety of services provided by the Workforce & Business Development Program.

• Familiar with all office procedures and ensures that appropriate referrals are being made.

• Responsible for assisting individuals with Unemployment Claims.

• Assist customers with employment plans, resumes, unemployment questions, and other Workforce & Business Development services as needed.

• Will develop and maintain the monthly OMJ Calendar and ensure space is available for OMJ Partners and businesses utilizing the center for service needs.

• Responsible for the case management of the OMJ client files including updating client files to ensure correct contact information is on file.

• Organize and hold OMJ Workshops on a regular basis.

• Maintain monthly OMJ Reports.

• Complete OMJ inventory to ensure office supplies are stocked and completing purchase orders for supplies as needed.

• Attend OMJ Partner Meetings quarterly to update OMJ Partners with the services being provided by OMJ Pike County.

• Enter data into CFIS and OWCMS for client tracking purposes.

• Monitors job orders and works closely with the BRN staff to fill job openings from area businesses.

• Completes job postings as requested by businesses and maintains job leads books.

• Completes ADA standards yearly to ensure the OMJ Center meets proper ADA requirements

• Responsible for general office duties, such as faxing, copying, filing, and answering telephones.

• Assist with Tax Program as needed including obtaining IRS-required certifications yearly. Serves as an Income Tax Intake, Preparer, and Reviewer.

Functional Area:

Service and Other Responsibilities

Estimated Effort:10%

Responsibilities, Deliverables, Outcomes and Expectations

• Serves as part of a CAC committee and collaborates to promote program activities, service coordination, and continuous improvement measures.

• Serves as a representative of the Workforce & Business Development Program on assigned committees and outside boards and associations as deemed appropriate.

• Performs all other duties assigned by his/her supervisor

Minimum Requirements…

Education:

High School Diploma or equivalent.

Job-Related Experience:

Extensive knowledge of Microsoft Office Programs. 9th grade math proficiency as demonstrated by testing.

People Management Experience:

People management Experience is preferred, but not required.

Licenses, Certifications, and Accreditations:

VITA Program certifications including Standards of Conduct, VITA Site Coordinator, Basic, and Advanced prior to tax season.

Must have valid driver’s license and be insurable under the agency insurance.

Preferred Qualifications…

• Preference given for associate degree in office administration or relate field.

• Two (2) years’ experience in an office setting.

Working Conditions…

Position is in a well-lighted office environment. This position requires occasional local travel for the purpose of engaging with assigned programs/departments. Occasional evening and weekend travel/work is required. Work is fast paced and involves multiple, sometimes competing priorities along with the management of complex project details. Can involve moderate-to-high levels of stress.