Job description

Job Title: Operations Specialist

Location: Malvern, PA 19355

Duration: 6 Months

Job Description:

· As a key member of Operational Excellence team, you will help create and drive sustainable improvement within Digital Customer Experience Factory.

· You will assess, monitor, and enhance business performance for our in-house digital marketing agency analyzing current practices and developing, integrating, or improving processes, proposing and implementing changes in workflows, structures, and tools to drive the highest performance, quality output, and operational effectiveness.

· You analyze agency processes and procedures, develop process enhancement strategies, and implement them in the Digital Customer Experience Factory and with its customers.

· Understanding the latest management and operational enhancement methodologies, preferably in an advanced global marketing organization or digital marketing agency.

· A bachelor's or a graduate degree in business administration, process management, operations, information science, or IT.

· 7-10 years of experience in process optimization, operations, business management or technology management as it applies to marketing platforms and processes; and successful demonstration of required responsibilities and knowledge.

Job Type: Full-time

Salary: $45.00 - $50.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Malvern, PA 19355: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Business management: 7 years (Required)
• Global Marketing/Digital Marketing: 7 years (Required)

Work Location: One location

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