Job description

Job Title: Operations Support Specialist

Department: Field Operations – LSS

Location: Murfreesboro, TN 37127

FLSA Classification: Non-exempt

Reports to: Site Manager / Zone Manager

Status: Full-time

Work Schedule: Monday - Friday

Work Shift: 8:00 am - 4:00 pm

Pay: $17 - incremental increase at 30 Days ($0.50) 90 Days ($0.50) 6 months ($0.50)

Position Summary

This position provides support to the on-site LSS Site Manager. Assists the Site Manager with

recruiting coordination, onboarding, site access badging, and related support that is necessary to

operate the site. The Operations Support Specialist may be required to work some nights,

weekends, and/or holidays to ensure sufficient staffing and smooth operation of the facility.

Essential Duties and Responsibilities

Responsibilities may include but are not limited to:

• Coordinate recruiting for the designated site to include communication with the KBS Recruiting Team
• Assist with local job fairs and recruitment events
• Place ads for staffing
• Assist the Site Manager with onboarding of new employees
• Maintenance of training and Site Manager’s employee files
• Assist with uniform ordering and disbursement
• Assist with overall building access for the team and building keys
• Assist Site Manager with document creation and printing
• Assist Site Manager with schedule adherence for reporting and task deadlines
• Champion employee scheduling model
• Assist Site Manager with maintaining compliance with all company policies and procedures
• Provide the Site Manager with regular reporting on staffing deficiencies and recruitment needs
• Work with client to provide all necessary information for site access badging, possibly including the use of client systems where required
• Work with approved staffing vendors where applicable to ensure seamless site recruitment and staffing
• Uphold all company business ethics requirements

Additional Duties and Responsibilities

Other tasks and projects deemed reasonable and reasonably requested by the Site Manager and/or customer

Knowledge

• Knowledge of Microsoft Office, including Word, Excel, and PowerPoint

Skills

• Bilingual in English and Spanish
• Navigation and data entry into a tablet-based application
• Ability to multitask
• Ability to appropriately prioritize
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization

Competencies

• Relationship management
• Common Sense
• Demonstrates integrity

Education

• High school diploma or equivalent

Experience

• Minimum 2 years of experience in administrative support

Schedule:

The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements:

• Regularly required to walk several miles each day and stand for significant parts of the day
• Regularly required to sit; use hands to finger, handle, or feel and talk or hear, reach with hands and arms
• Occasionally required climb or balance; stoop, kneel, crouch, or crawl and taste or smell
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Environment:

• Building and warehouse environment, which may include varying temperatures and moderate noise levels
• Site environment may have varying workstations and varying interactions with customers and staff
• Facilities are over a quarter-mile in length
• Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces

Travel:<5%

Job Type: Full-time

Pay: From $17.00 per hour

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Signing bonus

Work Location: In person

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