OXF Control Room Operator

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

Growing airport technical services company seeks Baggage Technician/Control Room Operator. As a Baggage Technician (unjammer) you are responsible for Clearing bag jams and responding to trouble calls in the Baggage Handling System.

Responsibilities

• Maintaining cleanliness of system, including but not limited to sweeping, housekeeping, collecting trash, cleaning dust and debris and general housekeeping of area around system. As the CRO (Control Room Operator) you will monitor the BHS system status from the Control room, you will track jams and dispatch technicians and unjammers to maintain baggage flow, you will determine/coordinate the configuration changes to bypass off-service conveyors to allow technicians to correct any mechanical issues.
• Report and all track service calls.
• Generate and distribute work orders through Maximo, maintain a daily log and reporting jam logs.
• You will also be assisting with the TSA to monitor system cameras and to complete baggage tracking throughout the system.
• Housekeeping, LOTO and safe work practices are a must.
• You also must have reliable transportation and good work ethics, and work well within a team environment.

Minimum Requirements

• HS Diploma, GED or Equivalent
• Must be at least 18 years of age
• Valid driver’s license
• Must be able to work a flexible schedule for a 24/7 operation including nights, weekends, and/or holidays
• Background check and drug screen required
• Must be able to attain and sustain an Airport I.D. Badge
• Proficiency with Microsoft Excel

Preferred Skills

• Experience using computer software.
• Experience in observing CCTV cameras and working with scanners

Physical Requirements/Working Conditions

• Employees work in the assured management areas of baggage, at repair stations, or at airfields and often must meet strict deadlines to maintain flight schedules.
• Employees will be working with and exposed to the baggage handling system, mechanical parts, and vibration.
• Employees may be exposed to various noise levels due to aircraft engines and equipment.
• Employees are required to view screens for extended perions of time.
• Employees bend, lean, and frequently reach ladders and scaffolding.
• Employees are required to regularly speak and hear.
• Employees are often required to reach with their hands and arms.
• Employees may be required to perform a variety of activities that could include standing, walking, bending, kneeling, crawling, and climbing throughout their day.
• Employees frequently lift and/or move items over 50 pounds with the help of teammates.
• Employees will lift parts and tools for long periods of time and handle equipment such as transportation systems.

Perks & Benefits

• Want your pay in advance? Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
• Are you a top performer who thrives on recognition? On the spot recognition offered through Awardco!
• Need health insurance? Health Benefits with multiple options for fulltime employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered with company match!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.