Job description

Position: Parts Counter (Evening Shift from 11:30 am to 8:00 pm )

Status: Fulltime- Shift from 11:30 am to 8:00 pm

FSLA Class: Non-exempt

Location: Anchorage

Reports to: Branch Manager

ABOUT THE COMPANY

Founded in 1954, Craig Taylor Equipment is a locally owned and operated corporation that is deeply rooted in Alaskan values and traditions. An authorized dealer for over 15 manufacturers, including Peterbilt, John Deere and Bobcat, we provide complete parts, sales and service to everyone from homeowners to commercial contractors. To learn more, visit our website at www.craigtaylorequipment.com

POSITION SUMMARY

The Parts Counter will be responsible for the sale of truck parts and accessories by researching customer requirements, controlling parts inventory, processing invoices and payment, and managing return cores and warranty parts. Shift from 11:30 am to 8:00 pm

RESPONSIBILITIES

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Manage incoming and outgoing phone traffic.
• Assist outside sales staff with technical, inventory, and pricing information
• Identify and record lost sales opportunities to ensure inventory performance remains at a high level.
• Consistently follow up on outstanding backorders and aging will-call items.
• Receives payment from retail customers or obtains credit authorization.
• Coordinate with delivery drivers for daily delivery and pickups.
• Pull and fill orders from stock for local delivery and outside sales staff.
• Restocking of incorrect or returned parts.
• Notifies parts manager of out of stock parts or shop materials that need immediate attention.
• Source, shop, and order emergency nonstock items from local vendors.
• Communicate order status of special order items with all customers and service departments.
• Pulls orders for service and body shops, making sure all parts are tagged with customer names and job numbers.
• Ensure that local special order parts are returned to the vendor if not picked up by the customer.
• Makes sure all internal requests for parts are billed on the service repair order.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Other duties may be assigned by management.

QUALIFICATIONS

· High school diploma or GED

· Detail oriented

· Proficient at Microsoft office, communication and time management

JOB REQUIREMENTS

· Must be able to work 40+ hrs per week

· Must have a valid driver's license and a clean driving record

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must be able to lift at least 30 pounds on a regular basis and be able to stand for long periods of time.

SAFETY IN THE WORKPLACE

Every team member has the responsibility of providing a safe work environment by following all safety policies and standards, completing specified safety trainings, immediately correcting hazards and unsafe conditions or reporting conditions to management or HR, and working safely to not endanger themselves, co-workers, or customers.

Craig Taylor Equipment is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotions, transfer, discharge, compensation or any other term or condition of employment basis of race, religion, color, age, sex, national origin, gender, or on the basis of disability if the team member can perform the essential function of the job, with a reasonable accommodation if necessary.

BENEFITS

· PPO and HDHP/HSA medical plans available after 1st of the month following 60 days of fulltime employment

· $15,000 life insurance policy paid for by employer after 1st of the month following 60 days of fulltime employment

· Supplemental benefits available after 1st of the month following 60 days of fulltime employment

· 2 weeks of paid time off (PTO) after the 1st year of fulltime employment, 3 weeks after the 5th year.

· Employee Assistance Program (EAP) paid by employer

· 6-7 paid holidays

· Ability to rent equipment to for personal use at no cost

· Discount on purchasing equipment

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday

Work Location: In person

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