Job description

BrightStar Care of Flower Mound is an award-winning home care agency that serves southern Denton County. We highly value our people and our culture and collectively provide the highest quality care to our clients and patients.

Our growing agency is looking for a Patient Care Coordinator to join our office team. The ideal candidate for this position will be highly efficient and versatile, have a can-do attitude, and be able to prioritize and balance a multitude of responsibilities in the office environment. This office professional will support office staff in all functions of the BrightStar Care of Flower Mound team and manage office responsibilities including clinical care coordination, scheduling, and clerical duties. A professional demeanor and “wearer of many hats” will be required.

The Intake and Patient Care Coordinator will be conducting operations in a manner that promotes quality, compliancy, continuity, and excellent customer service.

REQUIREMENTS

Education: High school diploma or equivalent. Some college preferred.

Experience: Minimum three years of administrative experience, including two years with a health care organization.

Performance Requirements:

Knowledge:

• Knowledge of organizational policies, procedures, and systems.

• Knowledge of grammar, spelling, and punctuation.

Skills:

• Skill in answering the phone and responding to questions.

• Skill in time management, prioritization, and multitasking.

• Skill in problem-solving.

• Skill in writing and communicating effectively.

Abilities:

• Ability to establish and maintain effective working relationships with other employees and the public.

• Ability to work under pressure, communicate and present information.

• Ability to read, interpret, and apply agency's policies and procedures.

• Ability to identify problems, recommend solutions, organize and analyze information.

• Ability to establish priorities and coordinate work activities.

• Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate EMR software.

• Open minded, creative problem solver

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Home Health

Schedule:

• Monday to Friday
• On call

Ability to commute/relocate:

• Flower Mound, TX 75028: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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