Job description
VCA South Shore (Weymouth) is growing! In order to meet the needs of the pets and families in our community, we are adding to our pet care associate team. If you have a passion for pets and enjoy helping people, this is your opportunity to make a difference! We are looking for individuals with excellent customer service skills and a willingness to learn about veterinary medicine.
We collaborate with our clients to ensure they feel valued, affirmed, and connected to their pets’ medical care. Our team of highly trained client care representatives and liaisons communicate with our clients 24 hours a day via phone, email and text. With every opportunity, we aim to exceed each pet owner’s expectations.
The health and well-being of your family is important to us, so we provide access to affordable medical, dental and vision coverage for full time employees as well as a generous pet discount to care for your furry, scaled or feather family members.
As much as we love our work family we all need some time away to rest and enjoy life with our personal pets and family. We offer a set schedule, with rotating weekends to help you plan and enjoy your time off. Our substantial paid time off policy supports the work-life balance we all need. The longer you stay, the more paid time off you get to play!
It is our belief that our patients and clients should always be supported with the same level of care 24/7. To achieve this goal and acknowledge your dedication to work off hours, a generous shift differential for overnights and weekends is provided. Holiday hours that you work are overtime and there is always a special meal planned. You will also be paid for holidays that fall on a scheduled workday, even if you are home celebrating!
We have a training system that allows you to level up when you are ready to take the next step in your career. Every day is a learning experience, and we encourage everyone to ask questions.
Compensation: $ 17.00-$18.50/ hour
pay dependent on experience and skill set
In addition to all the benefits above we also provide:
- Yearly uniform allowance
- Life insurance, disability insurance
- Discounts to vital services such as cell phone service, hotel and rental cars
- Snacks and celebrations!
In joining our team, you will facilitate our clients and their pets gaining access to care from our board-certified veterinarians and veterinary technician specialists in our well-equipped, modern facility which offers 24-hour emergency and critical care as well as wellness, surgery, dermatology, cardiology, ophthalmology, oncology, neurology, rehabilitative therapy and more!
Our location in Weymouth, Massachusetts is ideal for those that enjoy the beaches in the summer and mountains in the winter. We are just minutes from Boston and Cape Cod for plenty of recreational activities. We are seeking entry level candidates as well as experienced full time and part time client service representatives and liaisons for day, swing and overnights.
At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
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