Job Description:

Baptist Health is looking for a Pharmacy Care Coordinator to join our team in Lexington, KY.

The Pharmacy Care Coordinator acts as an extension of the ambulatory clinic team to support patient access to high touch, complex medication therapies. Works in collaboration with insurance companies, nursing, social workers, and pharmacy to obtain appropriate authorization for medications including registration with drug specific manufacturer programs when applicable. Performs tasks related to prescription billing including completing benefits investigations, assisting with the prior authorization process, and locating copay assistance options for patients to ensure affordability of specialty medications.

The Pharmacy Care Coordinator escalates clinical support needs and questions to the pharmacist. Assists with clinic intervention outcomes tracking to monitor value of services. Coordinates patient outreach during clinic visits or via telephonic follow up to ensure continuity of care and optimize patient outcomes. Responsibilities may include working to establish and maintain short and long term quality improvement goals.

The scope and complexity of the position requires a diverse and highly developed skill set including but not limited to: time-management, communication, creativity, vision, teamwork, management, leadership, clinical knowledge base/skills, mentorship, change management, scholarship and teaching. Candidates must be able to work effectively with a multidisciplinary team, handling multiple responsibilities ln a fast-paced environment. This role may be physically positioned in a specialty medical clinic setting, centralized call center, or alternate pharmacy location and work collaboratively with the pharmacist.

Qualifications

• High school diploma or equivalent

• Current or eligible for Kentucky and/or Indiana pharmacy technician registration

• National Pharmacy Technician Certification preferred

• 2 years pharmacy technician experience preferred

• Prior experience with third party billing, financial counseling, or medical terminology and coding preferred

• Prior experience with Epic EMR preferred

• Intermediate knowledge of computer systems and software, including Microsoft Excel and Microsoft Word preferred.

• Demonstrated ability to collaborate with healthcare providers and patients to communicate effectively as a patient advocate preferred.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Employees will be expected to comply with Baptist Health’s infectious disease and vaccination policies, which include but may not be limited to compliance with BHS’ mandatory vaccination policies for influenza and COVID unless reasonable accommodations are needed under applicable law

Baptist Health is an Equal Employment Opportunity employer.