Superior Service and Customer Satisfaction Earn Arlington Heights National Award by Ford Motor Company for 31st Consecutive Year

Arlington Heights, Ill., March 10, 2020 - Arlington Heights Ford is among an elite group of Ford and Lincoln dealerships to be recognized with the 2019 President's Award by Ford Motor Company. The prestigious award honors dealerships that have excelled in automotive retailing by providing exceptional customer service and satisfaction throughout 2019.

Arlington Heights Ford has won this award 31 consecutive years - more than any other Ford dealership in the country.

"Earning this award is a reflection of our entire staff's commitment to delivering the best customer experience possible," said Tony Guido, principal at Arlington Heights Ford on Dundee Road. "We worked each and every day over the past three decades to make sure we were exceeding the expectations of every person who walked through our doors, and this 31st consecutive award shows we did just that. We are incredibly proud to receive this recognition, especially since it comes from the people we value most - our customers."

The President's Award was established in 1998, but similar awards date back to the 1980s. Dealers become eligible through survey responses from customers related to their sales and service satisfaction. Only the top one percent of dealers across the nation achieve this honor annually.

"In order to achieve the President's Award, dealers must deliver the highest quality sales and service experiences to customers each and every day," said Ivan Boykin, regional manager for the Chicago market. "The pursuit of excellence is not for the faint of heart - it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction - in both sales and service - in automotive retailing."

· Maintains new/used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles

· Keep new/used vehicles in working condition

· Replenishing all vehicle fluids as needed

· Replacing batteries as needed

· Place buyer guides and stock tags in vehicles

· Keeps new/used vehicle lots neat and orderly

· Move cars as directed by the General Manager in accordance with dealership display standards

· Keep driveway and sidewalks clear of debris and removing snow as needed

· Drive vehicles to and from Service lane, service stalls, and parking lot as needed

· Make key tags for vehicles

· Performs other duties as assigned

· Valid driver's license and clean driving record

· Enjoy working in a fast-paced environment

· Meet physical demands as described here which are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

· Positive, friendly attitude and customer service-oriented mentality