Job description

Responsible for leading Strategy Consulting engagements, including planning and organizing activities, industry & competitive analysis, solution development and team execution. Primary point of contact for clients, and responsible for all aspects & quality of deliverables. Role brings digital project & industry experience, and well-honed consulting, project management, and functional skills in the execution of the work.

Specialized Experience:
Strategic Development and planning

Retail Systems Experience

Point of sale systems and their rollout

Customer Loyalty and Rewards

Store payment systems

Omni channel design

Booking Management Systems

Inventory & Procurement Management

Travel Process re-engineering

Navigation and GPS Systems

Customer Relationship Management

Trip Management Applications

Fleet Asset Tracking Solutions

Event and ticket management

Supply chain systems

Data privacy & security

Store & cloud networking

Post rollout hyper-care and incident management

Agile methodologies

Directing - Leading

Current state analysis to identify gaps and mitigations to gaps

Benchmarks to support strategy & transformation

Executive presence to gain alignment and trust

Gaining alignment on strategic objectives and frameworks

Developing a strategy with measurable, annual target objectives.

Partnership client leads and align delivery approach and procedures

Develop roadmaps aligned to the strategy

An understanding the current retail technology landscape

Creating a Digital capabilities assessment & enhancements

Prioritize Digital initiatives and integrating them into an operating model

Change management

Annual and quarterly planning - Collaborate with demand management

Role Description

Evaluate in-house developed cloud based system and associated technologies for high paced rollout to 800-1000 physical stores with multiple stations.

Develop a prioritized and accelerated plan to mitigate any critical gaps pre-rollout.

Develop a phased enhancement plan for post-rollout features.

Evaluate readiness of the systems and technologies for in-store operations

when connected and not connected to off premises systems.

Evaluate the staging, deployment and operations of the systems and associated technologies to stores.

Structure and solve business & technical problems from beginning to end

Develop and deliver client presentations, including functional & technical content, recommendations & conclusions, program plans to implement and supporting business case justification

Maintain and expand client relationships through delivery of high-quality work

Able to recruit and develop supporting team, with experience coaching, developing and mentoring staff

Skills Required

8+ years of consulting or industry experience as team / project leader preferred

Car & Truck Rental systems,

Travel Management systems

specifically including booking management systems experience

Broad Digital Experience preferred, including UI/UX Design, Journey Mapping, Content Management, eCommerce, Marketing Automation, CRM, Service & API Development, Cloud Deployments & Migrations and supporting technologies & tools

Outstanding analytical capability & data modelling skills, with the ability to synthesize and visually present findings

Effective user of project collaboration tools to develop program plans, assign tasks to team members, manage and monitor progress and drive team productivity

Outstanding verbal and written communication skills, proficient with MS Teams Suite

A relevant advanced degree or MBA from a top educational institution

In addition to above, high emphasis on motivated, self-starter, quick learner, innovative, and evangelism of the latest solution & technology adoption trends

Must be willing and able to travel 50% or more to client work locations based current project / engagement requirements

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