Product Sales Service Representative (FT)

Full Time
Saucier, MS 39574
Posted
Job description
Product Sales Support Representative (PSSR).

Lyle Machinery Co. (“LMC”), headquartered in Richland, Mississippi, continues to operate on a shared value system that With over 60 years of experience in the industry, we provide quality products, service, and parts support throughout MS, AL, LA, FL, and TX.

LMC currently is looking for a Product Support Sales Representative in our Gulfport, MS location, to bring unmatched service and parts support to new and existing customers through their exceptional performance backed by our devoted Lyle dependability!

Duties:
  • Proactively sell parts and service using a consultative approach with customers to identify and manage customer equipment needs.
  • Prepare customer agreements, and quotes for repairs and present to customers.
  • Effectively communicate with Sales, Service, and Parts to ensure customer satisfaction.
  • Provide product support to customers regarding parts, service, and preventative maintenance.
  • Develop effective methods to maintain and enhance customer relations and perform dispute resolutions within the scope of LMC’s Mission Statement in a professional and timely manner.
  • Work closely with Parts and Service Departments to efficiently and proficiently complete work orders.
  • Review work orders for accuracy, and assist in management of parts, labor, and other repair charges.
  • Maintain up to date knowledge of new products and developments relevant to the equipment and customer trends.
  • Maintain LMC’s competitive advantage by appropriately managing the customers’ needs.
  • Other work-related functions as assigned by management.
Requirements:
  • HSD/GED required.
  • 2+ years of sales experience in related industries.
  • Clean MVR (driving) record.
  • Self-starter that takes initiative to start and complete tasks.
  • Exceptional customer service and communication skills, both written and verbal.
  • Strong computer skills.
  • Planning and organizational skills.
Preferred Experience:
  • Equipment/mechanical knowledge.
  • 2 to 5 years parts/sales experience.
Benefits:
  • Competitive compensation.
  • 401(K).
  • PSP, Vacation, Medical insurance package, Accidental & Disability insurance and MORE!
This job description outlines specific duties that are expected for the position, however, it is not intended to cover every aspect of the position nor is it in any way to be interpreted or construed as a contract of employment.


About Lyle Machinery Co.:

Lyle Machinery Co. is a diversified equipment dealer in the southeast, performing service and repairs, both on-site and in the field, in addition to sales, leases and rental of heavy and compact equipment. Centrally headquartered in Mississippi, we continue to maintain those shared values throughout our 11 locations in MS, AL, LA, FL, and TX. Grow with us! Be Lyle Strong! Be Lyle Proud!

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