Job description

Program Manager, Manchester Alternative in the Community (MAIC)

POSITION REQUIREMENTS:

The ideal candidate will have a Bachelor’s degree, five years of management experience and a minimum of three years supervising staff. Education may be substituted with experience on a year for year basis. Strong emotional intelligence, written and verbal communication, interpersonal and decision making skills. Ability to multi-task and knowledge of cognitive-behavioral approaches are critical. Demonstrates trauma informed approaches and cultural responsiveness; models pro-social behavior. Must have a valid driver’s license and reliable transportation. Bilingual ability (Spanish/English) desired

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

1. Commit to the agency mission and program goals.

2. Sets the program tone, promoting a culture of engagement, mutual respect and trust.

3. Oversee direction and management of program activities and staff, ensuring fidelity of program model.

4. Provides ongoing leadership and supervision for direct reports.

5. Lead and facilitate regular team meetings with staff.

6. Facilitates Service Team Meetings.

7. Meet monthly with staff on an individual basis to review and discuss performance and professional development; ensure supervisions occur with all program staff.

8. Oversees recruitment, hiring, development and retention of AIC staff.

9. Participate in the development of resources and staff to support the program and CPA’s cultural responsiveness and multi-lingual capacity.

10. Ensure program is in compliance with funder contractual agreement.

11. CDCS oversight including ensuring accuracy of client data and timely reports submission.

12. Conduct file reviews in a manner consistent with program, agency and funder guidelines.

13. Maintain clear and open communication/collaboration with referral sources/funder network.

14. Prepare and submit all reports in a manner consistent with program, agency and funder guidelines.

15. Manage and maintain fiscal resources in collaboration with Program Operations Director and Chief Financial Officer.

16. Oversee use and maintenance of CPA property (building, vehicles, computers, etc.).

17. Participate in monthly Manager Meeting and engage in leadership opportunities.

18. Represent the agency/program at the request of the Program Operations Director.

19. As appropriate, collaborate with Human Resources Director and Program Operations Director, on employment matters including recruiting, hiring, promotions/transfers, performance management and terminations.

20. Ensure staff compliance with CPA policies and procedures regarding professional behavior, attendance, attire, etc.

21. Perform other leadership tasks and inter-agency functions as required.

ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED

An Equal Opportunity Affirmative Action Employer

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Masks, social distancing and regular hygiene is required. Facilities cleaned frequently.

Education:

• Bachelor's (Preferred)

Experience:

• management: 5 years (Preferred)
• supervising staff: 3 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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