Are you looking for career opportunities that provide top-notch benefits including paid vacation and sick leave, parental leave, outstanding health, vision, and dental insurance, a free health clinic for you and your dependents, a generous retirement plan, and much more? Then bring your talents to Travis County!

The Program Manager Sr. is responsible for the overall coordination, status reporting and stability of highly complex and cross- functional project-oriented work efforts. Manages multiple projects simultaneously. Establishes and implements project management processes and methodologies for the Technology and Operations organization to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. Responsible for project planning, tracking key project milestones and adjusting project plans and resources to meet customer needs. Partners with elected and appointed officials as well as senior management in the user departments to identify and prioritize opportunities for utilizing best practices to achieve the goals of the enterprise. Serves as the senior relationship manager for specific user departments

Distinguishing Characteristics:

This is the third in a series of three project manager-related job classifications within the Information Technology job family. Coordinates and directs the work of staff engaged in multiple, highly complex Technology and Operations-related projects in a matrix environment. The Project Manager Sr plans and directs the work of multiple projects and may function as project staff on other projects. This classification may require a flexible work schedule in order to meet the needs of the department.

• Manages multiple, highly complex projects/staff simultaneously, using established methodologies and processes.
• Develops, maintains and communicates project documentation, including project definition, schedules and budget plans.
• Determines project methodology.
• Assembles project team, assigning individual responsibilities and coordinating activities.
• Leads and facilitates cross-functional project team meetings to identify and resolve issues impacting project success.
• Elicits and documents project requirements from key stakeholders. Communicates project status, issues and/or concerns with management and appropriate stakeholders.
• Ensures timely completion of projects and meets project deadlines. Develops contingency plans for projects.
• Provides quality assurance to project deliverables.
• Ensures projects are completed within budget and other resource constraints.
• Builds and maintains relationships with elected and appointed officials as well as senior management in user departments in order to identify and prioritize opportunities for utilizing technology to achieve department goals.
• Performs other job-related duties as assigned.

Education and Experience:
Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field AND eight (8) years of relevant work experience, including four (4) years managing projects;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver's License.

Knowledge, Skills, and Abilities:
Knowledge of:

• Project management methodologies, practices and techniques.
• Budget preparation and office management.
• Policies, practices, procedures and terminology of assigned function.
• Federal, State, Local and County applicable laws, rules, regulations and guidelines.
• Information technology hardware, software and peripherals as related to assigned function.
• Request for Proposal (RFP) development, evaluation and negotiation.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.

• Using industry standard project management tools.
• Managing staff, allocating resources and evaluating programs.
• Leadership, collaboration and negotiation techniques.
• Developing and monitoring programs and related budgets.
• Problem-solving and decision-making.
• Managing user expectations and satisfaction.
• Developing and evaluating Requests for Proposals (RFPs).
• Negotiating contracts, agreements and proposals.
• Both verbal and written communication, including presentations and communicating technical issues in non-technical language.

• Direct, motivate, train, develop and evaluate staff.
• Work independently and efficiently and as part of a team.
• Manage time well, perform multiple tasks and organize diverse activities.
• Translate policies and objectives into ideas and applications web-based information products.
• Research, compile, analyze, interpret and prepare a variety of memorandums or reports.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.

Physical requirements include the ability to lift/carry up to 35-40 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing, crawling, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to exposure to variations in extreme heat, cold, mechanical, fume/odor, and dust/mites.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: 8 AM - 5 PM; Monday through Friday.

Location: 700 Lavaca Street, Austin, TX 78701

Department: Information Technology

Criminal Background Check Required.