Job description
Organization Profile
The primary mission of the LCEF is to provide financial resources, support and related services for ministry, witness and outreach of The Lutheran Church—Missouri Synod. In so doing it shall raise funds primarily through the issuance of corporate notes and other debit instruments. Its assets shall be used exclusively for the following: provide financing and services for the acquisition of sites; the construction of facilities; the purchase of buildings and equipment; operating expenses; rostered church worker education; the residential housing needs of rostered church workers; and other purposes approved by its governing board consistent with the ministry and mission of the Synod under policies approved by the Board of Directors of the Synod.
Reporting Relationships
Project Manager reports to Vice President, Strategic Programs & PMO.
Summary
The Project Manager will adhere to a comprehensive PMO process which provides structure, guidelines, and tools to develop, evaluate, prioritize, sequence, and manage projects through the entire project life cycle. The role requires the ability to see the larger landscape without neglecting details, while staying alert for risks and resolving issues as they arise.
Essential Job Functions
The primary mission of the LCEF is to provide financial resources, support and related services for ministry, witness and outreach of The Lutheran Church—Missouri Synod. In so doing it shall raise funds primarily through the issuance of corporate notes and other debit instruments. Its assets shall be used exclusively for the following: provide financing and services for the acquisition of sites; the construction of facilities; the purchase of buildings and equipment; operating expenses; rostered church worker education; the residential housing needs of rostered church workers; and other purposes approved by its governing board consistent with the ministry and mission of the Synod under policies approved by the Board of Directors of the Synod.
Reporting Relationships
Project Manager reports to Vice President, Strategic Programs & PMO.
Summary
The Project Manager will adhere to a comprehensive PMO process which provides structure, guidelines, and tools to develop, evaluate, prioritize, sequence, and manage projects through the entire project life cycle. The role requires the ability to see the larger landscape without neglecting details, while staying alert for risks and resolving issues as they arise.
Essential Job Functions
- Responsible for coordination of projects across the organization including strategic initiatives, new technology implementations, and process improvement projects.
- With input from stakeholders, develops project plans including objective, scope, deliverables, resources needed, schedules, timelines, budget, methods for measuring results, and risk assessment.
- Leverages relationships across departments to keep informed on trending issues and ensures reduction of project overlap where possible. Facilitates cross-functional communication and collaboration to ensure each stakeholder's views are efficiently managed when evaluating the best solution.
- Leads cross-functional project team ensuring all necessary business units are represented and project impact on all areas of the organization is properly evaluated. Facilitates regular meetings with project team to review status and provide updates on current projects and discuss new project requests.
- Mentors, motivates, and leads team members, ensuring team members take action and accountability for their assigned project responsibilities.
- Assesses the need for additional project staff and/or consultants during the project life cycle. Partners with stakeholders to drive RFPs, including vendor selection, negotiation and contracting.
- Effectively communicates and continually manages project expectations with project team members and stakeholders. Coordinates activities, tracks performance and provides feedback to the team.
- Identifies and manages project dependencies, issues, and risks. Escalates problems as necessary to ensure awareness and proper resolution.
- Provides status updates and reports, including barriers and recommendations for changes in project scope or direction, to necessary stakeholders.
- Assists with the development of the adoption plan and coordinates communication and training with the help of project team members and stakeholders.
- Conducts post-project evaluation to determine success meeting the objective and deliverables, mitigating risk, and overall adoption/effectiveness of the change.
- Ensures projects are completed on time, within budget and scope, and consistent with established standards. Ensures all projects adhere to frameworks and all documentation is maintained appropriately for each project. Responsible for creating project archives to provide mapping for similar future projects.
- Acts as Business Analyst for projects as needed.
- Elicits business requirements using interviews, document analysis, business process descriptions, task and workflow analysis, and group meetings.
- Documents requirements and translate needs into functional and/or technical specifications.
- Develops and maintains formal documentation including procedures and process flow diagrams.
- Coordinates and oversees user acceptance testing (UAT) processes and activities, including problem identification and resolution.
Education and Experience
- Bachelor’s degree and minimum 5 years of experience in project management.
- Experience leading both large and small-scale projects.
- Project Management Professional (PMP) certification, preferred.
- Banking or financial industry experience, preferred.
Competencies (Knowledge, Skills and Abilities)
- Strong familiarity with project management tools, methodologies, and best practices. Proficient with Microsoft Office and ability to learn, understand, and apply new technologies. Ability to learn proprietary and non-proprietary software applications.
- Ability to gather and interpret business metrics, evaluate actual performance, and make recommendations on process improvement in support of achieving desired outcomes.
- Good judgment and analytical skills required to make difficult decisions where technical problems and competition of resources can affect the project schedule and specifications.
- Understands business implications of decisions. Ability to assess, evaluate and provide sound judgment in carrying out duties.
- Ability to establish and maintain effective interpersonal relationships. Willingness to consider new ideas and approaches, as well as input from others.
- Operates with authenticity, transparency, and commitment. Open, direct, candid, and respectful in all interactions. Shows sincere interest in collaboration and understanding other points of view. Works effectively with others toward common goals.
- Ability to execute by setting expectations, empowering employees, and driving accountability through active engagement and inspiration. Proven success leading cross functional staff through change.
- Skilled at partnering with others to engage in problem-solving with the ability to clearly articulate issues/concerns and recommend solutions.
- Ability to prioritize and multi-task, strong organizational skills, detail oriented, and ability to maintain a high degree of accuracy. Results-driven with the ability to work well under pressure.
- Outstanding communication skills, effective influencer, ability to build credibility quickly and able to provide clear direction and feedback. Communicates accurately, honestly, supportively and in a timely manner. Ability to communicate effectively with various audiences and all levels of the organization.
- Some travel may be required.
Supervisory Responsibility
None
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