We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always make it real.

Position Summary

The Quality Assurance Supervisor will provide assistance to the Quality Assurance and Food Safety Manager in the areas of supervision, technical assistance and scheduling to quality technicians, sanitation members and custodial members at Firebaugh facility. This position will assist the Quality Assurance and Food Safety Manager in all aspects of food safety and quality including but not limited to Food Safety Modernization Act- Food Safety Plan & British Retail Consortium compliances audits, Hazard Analysis and Critical Control Point program evaluation, Good Manufacturing Practices training, safety training, sanitation evaluation, purchasing supplies, working with operations personnel on quality and safety issues, customer complaints, implementing policies and procedures and evaluating new equipment installation or repair.

Position Responsibilities

• Supervision of the lab, sanitation, and custodial personnel at Firebaugh facility, ensure department is properly staffed.
• Ensure test results are precise and accurate.
• Assist the Quality Assurance Manager to verify compliance with Corporate Quality policies and procedures.
• Create, edit, and update procedures and policies to comply with Food Safety Modernization Act and British Retail Consortium regulations.
• Provide technical assistance and training to lab, sanitation, and custodial members.
• Monitor and verify the Food Safety Plan's Critical Control Points & Control Points.
• Assist the Manager with updating Food Safety Plan and quality procedures.
• Coordinate and conduct quality, food safety and safety trainings under the direction of the Manager.
• Conduct workplace inspections and internal audits as required.
• Conduct Behavioral Observations for safety compliance.
• Work with operations personnel on quality and safety issues.
• Verify operations control systems are functional and being followed, document and maintain correction actions as needed.
• Place product on hold or release as needed. Partner with Manager to communicate to appropriate parties.
• Ensure product traceability and mock recall coordination.
• Maintain laboratory equipment in good working order and standardized to ensure optimal performance.
• Ensure good laboratory practices are followed and documented.
• Generate and distribute Product Safety & Quality reports as needed.
• Assist with annual British Retail Consortium and customer audits.
• Assist in Customer complaints investigation, root cause analysis and corrective action coordination.
• Inventory and order QA Department related supplies as required.
• Perform other duties as assigned.

Qualifications/ Education/Experience/Skills:

• B.S. degree in Microbiology, Food Science, Chemistry, or related field is required.
• Three (3) years' experience in Food Industry with one (1) year supervisory or lead experience is required.
• Knowledge of laboratory activities to include microbiological testing not limited to Statistical Process Control, Coliforms/E.coli, Salmonella, Listeria, Yeast and Mold, and analytical testing to include moisture, color is required.
• Thorough knowledge of Good Sanitation Practices and Good Manufacturing Practices is required.
• Food Safety Modernization Act- Preventive Controls Qualified Individual training course certified is preferred.
• Hazard Analysis and Critical Control Point certification is preferred.
• In depth knowledge of British Retail Consortium gap analysis and certification is required.
• High level of competency with manufacturing, inventory, and traceability systems with advanced skills in SAP and PC use including spreadsheets and database experience is required.
• Knowledge of Statistical Process Control and statistical analysis is required.
• Good communication skills, both verbal and written are required.
• Ability to work in a team environment in required.
• Willingness to work alternate shifts is required.

Equipment Operation:

• Moisture Analyzers
• Spectrophotometers
• pH machine,
• Electronic balances
• Agtron (surface color analyzer)
• BI Machine

Contacts: Indicate with whom, purpose, frequency, and method

Internal:

• Senior Director Operations: infrequent, verbal, e-mail, phone
• Quality Assurance and Food Safety Manager: daily, verbal, e-mail, phone
• Plant Manager: daily, verbal, e-mail, phone
• Production Managers: daily, verbal, e-mail, phone
• Maintenance Manager: daily, verbal, e-mail, phone
• Corporate Customer Complaint Coordinator: as needed, verbal, e-mail, phone
• Regional Quality Manager: as needed, verbal, e-mail, phone
• Safety Manager: infrequent, as needed, verbal, e-mail, phone
• HR Manager/Generalist: as needed, verbal, e-mail, phone

External:

• British Retail Consortium auditor: when scheduled

• Rabbi's: Kosher, unscheduled
• Customers: audits, visits: occasional
• Organic- when scheduled
• Gluten free- When scheduled
• Vendors: scheduled, verbal
• Regulatory Agencies, unscheduled
• All scientific sales representative & third-party labs.

Physical Demands:

• Periodic extensive walking.
• Ability to climb ladders and stairs
• Ability to access all areas of production plant
• Ability to lift at least 40 pounds

Supervision: (List of positions supervised)

# Direct Reports: 24

# Indirect Reports: 0

The pay for this role in the state of CA ranges from $76,173 - $99,024 and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on candidate's experience, qualifications and/or other determining factors.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.