Located conveniently at the 89 & 93 junction in Bow, NH Pitco manufactures some of the best commercial restaurant equipment available in the market. Pitco began in 1918 and continues to grow and expand. Part of the Middleby Corporation, Pitco Brands are engineered and manufactured under one roof bringing top of the line fryers, pasta cookers and rethermalizers to customers around the globe. From your favorite local haunt to the largest global chain restaurant, our products are beloved for their innovation, ease of use and reliability.

Job Summary

This leadership position oversees the quality department to motivate and encourage the team to reach daily objectives. This position is expected to communicate opportunities and issues to the Senior Leadership team to best reach established business goals. Responsible for managing the Pitco quality standards, the inspection of materials, equipment, processes, and product, developing quality control systems, and determining corrective actions.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develop, implement, and maintain Pitco quality standards and quality control systems.
• Monitor and analyze quality performance by auditing quality systems and products.
• Lead, train and manage direct reports in quality practices and assessment of products.
• Provide day-to-day direction for incoming, in-process, and final inspection.
• Partner with manufacturing and engineering teams to optimize documentation related to quality and inspection checks.
• Maintain calibration equipment and databases.
• Producing statistical reports on quality standards as required.
• Interpret blueprints for the purpose of establishing customers’ critical needs and how they should be measured.
• Inspect materials, equipment, processes, and products to ensure quality specifications are met. Document results and findings after inspections are completed.
• Develop corrective actions, solutions, and improvements. (i.e.: Corrective Action Requests, Material Discrepancy Reports, etc.)
• Adhere to all departmental and company-wide safety and procedural policies.
• Notify supervisor of any quality or production problems.

Supervisory Responsibilities

This job has direct reports. It is incumbent on the quality manager to mentor and lead the quality staff to facilitate the growth of the company and the employee.

To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree in business administration, engineering, or other related field
• 3+ years of experience in manufacturing and quality assurance.
• Understanding of ISO 9000
• Experience with Lean manufacturing principles (and/or Six Sigma)
• Proficiency using Microsoft Office Suite
• Excellent communication skills
• Detail-oriented

• This is a safety sensitive position therefore a drug test is a requirement of employment.