At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name just a few. Our people value different perspectives, they care about the sustainability of our planet and dare to shape the future.

One of our core values is ‘people first’, and supported by our Lovinklaan foundation, we invest in you for the long term, to ensure you reach your full potential. You’ll have the opportunity to own your career and work on industry-defining projects, finding solutions to real challenges that make a difference to people’s lives. You’re encouraged to have a growth mindset and are given the space to develop personally and professionally, building a flexible career that works for you.

Role description:

Arcadis is seeking a Country Quality Manager for North America. This position can be based out of any of our United States or Canada offices.

In this role, you will be responsible for the creation, deployment, and oversight of the in-country quality management system that is aligned with Arcadis’ Global Integrated Management System (IMS) which supports effective engineering and consulting service delivery. You will be able to inspire multi-disciplinary teams in North America offices around a common purpose and demonstrate significant leadership capability in setting up and maintaining an Integrated Management System.

For this role, we are looking for a senior quality professional who has a background in change management and is comfortable leading the transformation from a local to a global IMS. You will bring strong communication skills and will be able to influence others. You will drive and manage change to align business practices and culture with our Global IMS expectations.

Role accountabilities:

Knowledge and training

• Ensure all North America office staff are trained / have the required knowledge of our Local and Global IMS requirements

• Ensure currency of user knowledge

• Knowledge of ISO standards

• Knowledge of internal and external audit techniques and principles

• Provide Global IMS training, document preparation, internal audit, and RCA/CAR training to office staff

• Identify and deploy lessons learned and best practices across processes and associated documents

• Ensure alignment and compliance of North America IMS framework with Global IMS requirements

Qualifications & Experience:

Required Qualifications:

• Minimum Bachelor's degree; Master’s degree preferred
• Knowledge of ISO standards (e.g., ISO 9/14/26/27/44/45/50/55001, CMMC+)
• Minimum 10 years’ experience in setting up and maintaining an Integrated Management System, preferably in professional Engineering and Consulting services industry

Why Become an Arcadian?

Our work with clients has a direct impact on people’s lives and on the planet. We make moving, living and belonging in cities safer, more resilient and more sustainable. By partnering with our clients as responsible custodians of our earth's resources, we can create a sustainable planet.

We continue to think of new ways to make positive impacts and create better experiences for people; data driven and digital solutions have become part of the Arcadis DNA. Working together with clients and using techniques like design thinking, we can get to the heart of our clients’ most pressing challenges and work together to solve them.

As a global business, we have committed to support five of the UN’s Sustainable Development Goals to ensure that our projects contribute to a better and more sustainable future for all. But it’s not just the work that we do on client projects that benefits communities and our planet. As a global business, we are committed to making a positive impact to society by supporting local communities where we operate.

To help protect our planet, we monitor and measure non-financial information to inform business decisions and reduce our own environmental impact as part of our commitment to be net zero carbon as a global company by 2030.

Our Commitment to Equality, Diversity, Inclusion & Belonging:

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Transform Your World