Overview

Ensure all reception calls and visitor functions are handled in a timely and professional manner to promote and maintain a professional office environment, at the same time keeping a positive and energetic attitude. Assist various departments with special clerical and administrative projects.

Responsibilities

• Ensure the front desk/lobby is clean & organized and all incoming guests and calls are responded to quickly and efficiently
• Greet guests and check them in through the visitor management system and issue a visitor badge.
• 8 a.m. to 5 p.m. mandatory presence required on all business days.
• Well-versed in emergency procedures, both building and company.
• Follow process and procedures as per Facility Standard Operating guidelines, as well as maintain the SOP guidelines.
• Communicate all extenuating situations that may arise to the appropriate contact(s).
• Work independently and within prescribed schedule restrictions of position.
• Support the Facilities Supervisor with office-related purchases and requests, help manage and keep the facility project/task database up to date
• Sort and scan all incoming mail & packages and track them through the delivery management system.
• Manage the master calendar tracking important guests and events at the Erlanger office.
• Assist various departments with the planning and execution of special events. This may include ordering catering, arranging ground transportation, room setup and escorting.
• Assist with outgoing shipments from various departments via FedEx and DHL
• Assist with resolving any room scheduling conflicts
• Manage the distribution of special items for the office
• Coordinate with HR and Corporate Communications messages for digital signage throughout the office
• Provide coordination and coverage of the phone system with other Atlas Air offices
• Other duties as assigned

Qualifications

• High school diploma or equivalent.
• Prior receptionist experience preferred (2-4 years)
• Experience working in a fast paced environment with high visitor and call volume
• Savvy with PC, along with Microsoft suite

Skills:

• Ability to maintain a cheerful and professional demeanor
• Problem-solver and solution driven
• Highly organized and proactive thinking
• Must be security-minded, perceptive, and aware of suspicious activity

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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