LifeLong Medical Care is looking for a part-time Urgent Care Registered Nurse committed to providing high-quality outpatient primary care at our Berkeley Immediate Care Center. The ideal candidate must be dedicated to building a collaborative team model of care experience working with the under-served.

• Triages phone calls and urgent walk-ins, provides appropriate nursing care, including assessment, triage, and referral, while emphasizing patient comfort and well-being.
• Supports satellite clinics remotely by responding to tasks from providers, triaging patient needs by phone and ensuring timely prescription refills.
• Coordinates medical care for urgent care and satellite clinic patients through nursing best practices and by utilizing standing orders.
• Provides well-documented, accurate and sensitive telephone and in-person drop-in advice, and well as health education and self-care instruction.
• Coordinates with Care Transitions team to meet the needs of patients returning to the community after a hospitalization.
• Acts as a resource for clinic nurses in properly triaging and directing patients to primary care, urgent care or the emergency room as appropriate.
• Coordinates care closely with other team members to identify patient self-care goals and to assure that medical and psychosocial needs are met.
• Participates in quality assurance and training of medical assistants.
• Participates in multi-disciplinary team case management.
• Additional duties, as assigned by Urgent Care Manager.

• Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
• Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.

• Ability to effectively present information to others, including other employees, community partners and vendors.
• Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
• Work in a team-oriented environment with a number of professionals with different work styles and support needs.
• Excellent interpersonal, verbal, and written skills.
• Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
• Ability to see how one’s work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
• Ability to delegate effectively to support staff.
• Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.

• Bachelor’s Degree in Nursing.
• Current and valid California Registered Nurse license and BLS.
• Minimum one year experience in outpatient clinical practice as a registered nurse.
• Electronic health records, Epic preferred.
• Proficient in Microsoft office suite.

• 2 years’ nursing experience.
• Advanced working knowledge of outpatient care, triage and clinic flow.
• Bilingual – Spanish/English.
• Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless substance users, HIV (AIDS) infected, and/or psychologically impaired.